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Picture of Lockwood, Jane (Dr)
Lockwood, Jane (Dr)
Adjunct Associate Professor

Qualifications:
PhD, University of Hong Kong, 2002. Thesis entitled: Language Training Design and Evaluation Processes in Hong Kong Workplaces
Master of Arts (TESOL) University of Sydney
Bachelor of Arts University of Adelaide

Room No.AG425
Tel
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Teaching Areas

Curriculum Design in TESOL
Assessment practices in language education and workplace communication
Virtual and digital communication in business workplaces
Discourse analysis
Second language teaching
Business and workplace communication skills

Research Interests

Communications assessment practices and development in tertiary and workplace setting
Digital and virtual communication in business

Publications

Books

  1. Lockwood, J. & McCarthy, H. (2010) Contact US. Cambridge University Press.
  2. Forey, G. & J. Lockwood. (eds) (2010) Globalisation, Communication and the Workplace. The Continuum International Publishing Group Ltd. UK.

Journal Articles

  1. Lockwood, J. (2013) English for (very) Specific Business Purposes-A pedagogical framework. AESPJ Special Issue. Vol 9. No.2.
  2. Lockwood, J. (2014) Language for Specific Purpose (LSP) performance assessment in Asian call centres: strong and weak definitions. Language Testing in Asia.4:9 (pp1-11).
  3. Lockwood, J. (2015) Virtual Team Management: What’s causing communication breakdown? Language and Intercultural Communication. Vol. 15 No: 1.
  4. Lockwood, J. ( 2015) The English Immersion Program: measuring the communication outcomes.   Indonesian EFL Journal. Vol. 1. No. 1.
  5. Hamp-Lyons, L., & J. Lockwood (2015) Kavanagh, M., & Robinson, L. (Eds.), (2015). Proceedings of the 2013 BALEAP Conference. The Janus Moment: Revisiting the Past and Building the Future. Reading, UK: Garnet.
  6. Lockwood, J. & Forey, G. (2016) Discursive Control and Power in Virtual Meetings. Discourse and Communication. 10(4).
  7. Lockwood, J. & Song, F. (2016) Strategies for accommodation in a virtual business project based in China. Journal of Business Communication.
  8. Lockwood, J. (2016) An analysis of web chat exchange in an outsourced service account in the Philippines. English for Specific Purposes.

Book Chapters

  1. Lockwood, J. (2015) The state of the art: Asian call centre ESP curriculum and assessment development. In Shrestha, P. (Ed) Current Developments in English for Academic and Specific Purposes: Local Innovations and Global Perspectives. Garnet Publishing Ltd. U.K.
  2. Lockwood,J. (2015) Innovations in workplace communications assessment: Measuring performance in Asian call centres. In de Silva Joyce, H & Feez, S. Exploring Literacies: Theory, Research and Practice. Cambridge Scholar UK.
  3. Lockwood, J. Finch, S, Ryder, N. Gragorio, S, Dela Cruz, Cook, B & Ramos, L (2016) Dealing with angry western customers in Asian call centres: A cultural divide? In L. Pickering, Friginal, E & Staples, S. (Eds) Talking at Work. Corpus based explorations of workplace discourses. Palgrave Macmillan. UK.
  4. Lockwood, J. (2016) Towards a specific writing language assessment at Hong Kong Universities. In Flowerdew, J. & Costley, T. (Eds) Discipline specific writing: from theory to practice. Routledge, UK.
  5. Lockwood, J. (2017) Learning English in the Workplace. In Richards, J. & Burns, A. Learning English. Cambridge University Press. 

Awards

Range of teacher development grants, internal/external research grants to develop the Diagnostic English Language Tracking Assessment. (DELTA)