International Symposium on Global Corporate Communication in the Greater Bay Area Successfully Concludes
The International Symposium on Global Corporate Communication in the Greater Bay Area was successfully held on 14 June 2025 at The Hong Kong Polytechnic University (PolyU). This prestigious event brought together leading academics, industry experts, and practitioners to explore the latest trends, innovations, and challenges in corporate communication. Special emphasis was placed on the transformative role of artificial intelligence (AI) in shaping communication practices and addressing complexities in the global landscape.
The symposium was co-organised by PolyU’s Department of Chinese and Bilingual Studies (CBS) and Guangdong University of Foreign Studies (GDUFS). It served as a multidisciplinary platform for knowledge sharing, collaboration, and discussions that bridged academia and the corporate world. Featuring six keynote speeches, six parallel sessions, and nearly 50 presentations, the event welcomed more than 60 participants, including scholars, researchers, postgraduate students, and industry professionals.
Opening Ceremony and Keynote Speeches
The day began with an opening address by Prof. LI Ping, Dean of PolyU’s Faculty of Humanities, followed by a welcoming speech from Prof. SIOK Wai-ting, Head of CBS. The opening remarks set the stage for a day of insightful discussions on corporate communication in the context of innovation, complexity, and global interconnectedness.
Keynote speeches
The event’s keynote speeches featured six distinguished scholars and industry leaders, who shared their expertise on cutting-edge topics.
Prof. Jesper FALKHEIMER (Lund University) introduced a groundbreaking perspective with his talk on “Using Narratives and Strategic Improvisation—A New Framework for Corporate Communications in the Age of Complexity.” He emphasised the importance of adaptability and storytelling in navigating the complexities of modern corporate communication.
Prof. Daniel LAUFER (Auckland University of Technology) presented a compelling analysis of “Incorporating Generative AI in Crisis Communication—Insights into Stakeholder Reactions to this Emerging Technology.” His speech shed light on the opportunities and challenges organisations face when integrating generative AI into their crisis management strategies.
Prof. HUANG Guowen (City University of Macau) provided a critical examination of “Corporate Social Responsibility and Greenwashing.” His presentation explored the ethical dilemmas and reputational risks in corporate communication, particularly in the context of false or exaggerated environmental claims.
Prof. HU Chunyu (Guangdong University of Foreign Studies) shared an insightful case study titled “Corporate Narratives in Crisis Management: The Case of Huawei.” His analysis demonstrated how effective storytelling and narrative control helped Huawei navigate complex crises and protect its brand reputation.
Mr. Andy ANN, CEO of NDN Group, delivered an engaging and forward-looking talk on “AI for Dynamic Interaction.” He explored how AI technologies are revolutionising corporate communication by enabling more personalised, real-time engagement with stakeholders.
Ms. Bobo WONG, Head of Communications at Microsoft Hong Kong, concluded the keynote series with a presentation on “Reinventing Communications with AI.” Her talk highlighted practical applications of AI in corporate communications and discussed strategies to leverage AI for enhanced efficiency, creativity, and stakeholder engagement.
Parallel sessions
In addition to the keynote speeches, the symposium featured six parallel sessions and almost 50 presentations that facilitated in-depth discussions on various topics, including AI-driven communication strategies, corporate storytelling, and stakeholder engagement. These sessions provided an opportunity for attendees to exchange ideas, share research findings, and discuss practical applications of AI in corporate communication.
Best Student Research Paper Awards
A highlight of the symposium was the Best Student Research Paper Awards, recognising the outstanding contributions of young scholars. The winners were:
First Prize: WANG Lingling, Shanghai Jiao Tong University
Second Prize: LI Jinge, The Hong Kong Polytechnic University & XU Yilin, Guangdong University of Foreign Studies
Third Prize: XU Tao, Guangdong University of Foreign Studies South China Business College; WANG Jiarui, The Hong Kong Polytechnic University & FENG Zeping, The Hong Kong Polytechnic University
These awards celebrated academic excellence and encouraged future research in corporate communication, especially in the context of AI and its implications for the field.
The event concluded with a closing ceremony, where Prof. Hu and Prof. Cindy NGAI expressed their gratitude to the speakers, moderators, and participants for their contributions and enthusiasm.
The symposium successfully highlighted the critical role of corporate communication in the rapidly evolving Greater Bay Area and emphasised the importance of leveraging AI to navigate the complexities of the global communication landscape.
The International Symposium on Global Corporate Communication in the Greater Bay Area not only advanced academic understanding of corporate communication but also bridged the gap between theory and practice. By focusing on the integration of AI, the symposium underscored the growing importance of technological innovation in navigating the complexities of global communication landscapes.
The success of this symposium reflects the significance of interdisciplinary research and collaboration in corporate communication. It also reaffirms the Greater Bay Area’s position as a hub for innovation and academic excellence, paving the way for future events and research initiatives that further explore the dynamic intersection of technology, communication, and global business. It also shows the dedicated efforts of the staff of CBS and the invaluable contributions of our student volunteers.