Different administrative units, such as Information Technology Services Office, Pao Yue-kong Library, Centre STARS, and University Health Service provide various services and facilities. You can find a summary below. Please also refer to the Health, Safety and Environment Guidelines and the Campus Sustainability Principles in Appendix 1 and Appendix 9 respectively.

Eligibility for services and facilities will be invalidated upon your leaving the University. Upon confirmation of your eligibility for graduation, you will no longer be eligible for services and facilities, although some special arrangements (https://www2.polyu.edu.hk/as/Polyu/STDHBK/special_arrangements.pdf) may be allowed by some offices for certain services.



A. Information Technology Services Office

The Information Technology Services Office (ITS) provides central IT facilities and services to support the University’s learning, teaching, research, administration and communication.

  1. IT Facilities for Student

    All full-time and part-time students of the University can have access to a full range of shared central IT facilities and services on campus. These include the University’s central computer systems, PolyU Connect (e-mail, communication and collaboration services), University Portal, Learning Management System, Internet and network services etc. Please refer to the Student Handbook on IT Facilities and Services at http://www.polyu.edu.hk/its/student_handbook/ for a full list of IT services available to students. Students can access the central IT facilities and services with their PolyU NetID. For the first access, new students have to perform NetID registration and select their NetPassword online either via the link provided in the email sent to them after the completion of the programme registration procedures or by clicking the “New Student” button on the Login Page for the University Portal at https://my.polyu.edu.hk and then follow the system instructions to complete the registration. For more details on NetID registration, please refer to section 2 on “Access to Information/Services”. The initial password for accessing the PolyU Connect account will be provided during NetID registration.

  2. Student Computer Centre on Campus

    The Central Student Computer Centre (SCC) is set up on campus for walk-in use by students as well as pre-scheduled classes. You can access the full range of central IT facilities through the networked PCs in the SCC. You are requested to observe the Rules for Student Computer Centre Users as set-out at Appendix 2.

    In addition to physically visiting the SCC, students may also remotely access a list of commonly-used software applications via the Virtual Student Computer Center (vSCC) anytime, anywhere using any device. For more information about vSCC, please refer to http://www.polyu.edu.hk/vscc. After using the vSCC service, students can save their working files on the PolyU Home Drive, which is an on-premise network storage service.

  3. Digital Learning Platform

    LEARN@PolyU (理學網) (http://learn.polyu.edu.hk) is the University Digital Learning Platform developed on Blackboard, a leading Learning Management System (LMS) for higher education. Subject websites have been created on the platform for e-Learning and Blended Learning activities. Students can access learning resources through LEARN@PolyU as well as submit assignments, take quizzes and interact with lecturers and classmates online.

  4. Network Access

    Network outlets and wireless access points are available in all the lecture theatres, general teaching rooms, the Library, sports centres, canteens and at convenient public areas around campus so that you can connect your mobile device any time to access the central IT facilities. Free wireless access service at other local universities and off-campus is also provided to all students through collaboration with other universities and local wireless service providers. Please refer to https://www.polyu.edu.hk/its/self-help/network for information about the wireless connection services available to PolyU students.

  5. Information Services and Orientation

    The Student Handbook on IT Facilities and Services is a comprehensive guide helping you to fully utilise IT services during your study in the University. Latest information on new IT facilities and services is communicated to you through the monthly ITS e-Newsletter – “Get Connected”, ITS Website and social media, or via email sent to your PolyU Connect account. The University strongly advocates the use of electronic communication and all ITS publications and announcements are distributed electronically. You can access them round the clock anywhere by browsing the ITS Website, the University Portal and your PolyU Connect account.

    A series of IT orientation workshops will be conducted at the beginning of each academic year to familiarize students with the central IT facilities and services available. A dedicated website providing all the essential information for new students is available at http://www.polyu.edu.hk/its/orientation/NewStudent/.

    To get full details and the latest information regarding IT facilities and services, please visit the ITS Website at http://www.polyu.edu.hk/its/.

  6. Use of IT Facilities and Services

    The privilege to use the University’s IT resources carries with it certain responsibilities and obligations, which are set forth in the PolyU Acceptable Use Policy (AUP) for University Information Technology Facilities and Services at https://www2.polyu.edu.hk/itsecurity/doc/pub/P-2.pdf and the University’s information security policies and standards at https://www2.polyu.edu.hk/itsecurity/gov_isps.html. Under these policies, all students are required to act ethically and legally, to protect the integrity and security of the systems, and to comply with all applicable laws, contractual obligations and regulations. Students must also abide by all the prevailing policies, rules, guidelines and standards applicable to the use of the PolyU IT resources as promulgated by ITS.

    Any improper use of the University’s IT resources by students including availing their use to individuals outside the University will be reported to the student’s Department for consideration of disciplinary action to be taken. The student will be subject to suspension from the use of the University’s IT resources and the case may also be referred to the Student Discipline Committee, particularly if the misuse causes embarrassment to the University or inconvenience/hardship to the public. The Student Discipline Committee may impose appropriate penalties to the student including suspension of study and expulsion from study.

    You have the right to access and use the University IT resources as long as you are a student of the University. Arrangements have also been made to extend your privilege to access various facilities and services for two months after your graduation status has been confirmed. As for the PolyU Connect e-mail service, it is a life-long service and you can continue using it after leaving the University.

  7. IT Help-Centre and Hotline Services

    You can seek advice and assistance related to the use of IT facilities and services including enquiries on your NetID from the consultants at the IT HelpCentre/Hotline. You can visit the IT HelpCentre at M201 of the Li Ka Shing Tower in person or call its hotline 2766 5900. You can also send in your request on the Web and track its progress through the HelpCentre Online Tracking Service (HOTS) at https://www.polyu.edu.hk/hots.

B. Pao Yue-kong Library

The Pao Yue-kong Library is a six-storey, purpose-designed building with an area of 16,666 square meters. It provides approximately 3,800 seats among which about 40% are for collaborative study.

  1. The Collections

    With total Library holdings reaching 5.44 million in May 2018, the Library houses extensive collections covering a wide range of disciplines. In the digital age, the Library places a priority in the provision of electronic resources to support learning and research needs. Via the Library Homepage, you can access a multitude of electronic resources including over 3.24 million e-books and over 147,800 full-text electronic journal titles, an extensive collection of national and international standards, statistical databases, electronic theses, newspapers, multimedia and self-directed learning resources. Over 64,199 journal articles and conference papers published by PolyU academic staff and researchers are also accessible via the PolyU Institutional Research Archive.

    The Library’s wealth of digital resources continues to grow with notable acquisitions of major full-text databases include Factiva , IEEE/IEE Electronic Library , IHS Standards Expert , INSPEC , LexisNexis HK , Medline , ProQuest Dissertations and Theses , Science Direct , SciFinder , Scopus , Springer LINK Online Libraries , Web of Science , Westlaw , World Textile , Wiley Online Library , CNKI 中國知網 , Chinamaxx Digital Libraries ( 中文集獻 ) , Duxiu Academic Search ( 讀秀中文學術搜索 ) , 文淵閣四庫全書電子版 , 民國時期期刊全文數據庫 (1911-1949), 中國基本古籍庫 , etc . There is a wide choice of online tools, datasets, video and audio databases such as Encyclopedia Britannica Online , Bloomberg Professional Service , Academic Video Online and Naxos Online Music Library , and images databases such as ARTstor Digital Library . A growing number of electronic resources are now mobile-friendly. For details and instructions, please visit https://www.lib.polyu.edu.hk/databases/mobile-friendly.

    You are most welcome to make suggestions to enrich the Library’s collection. Purchase recommendations can be submitted via the Library’s Homepage at https://www.lib.polyu.edu.hk/services/borrowing/suggest-purchase .

  2. Access to Library Collections

    You can access the OneSearch discovery platform via the Library Homepage to search for Library resources in all formats, check loan records and place book reservations and online renewals. You may also log in to access Library online resources such as licensed databases, journal articles and e-books anywhere, and at any time. To enhance the usability and user experience, the Library Homepage and OneSearch discovery platform have also been optimized for browsing across all devices and platforms, from desktop computers and laptop monitors to tablets and mobile devices.

  3. Access to Collections Beyond the Library

    As strengths in library collections vary by university, the Library has cooperative partnerships with universities in Hong Kong and worldwide to ensure students have access to materials that may be unique geographically or in their disciplines.

    1. Hong Kong Academic Library Link (HKALL)

      Students can borrow books directly from other UGC-funded libraries through the Hong Kong Academic Library Link (HKALL) by placing requests via the OneSearch discovery platform on the Library Homepage.

    2. JULAC Library Card

      Eligible PolyU students can apply for a Joint University Librarians Advisory Committee Library Card (JULAC Library Card) to access other UGC-funded libraries at a fee. For more information on eligibility and application details, please visit http://www.lib.polyu.edu.hk/services/access-other-libraries/julac-library-card.

    3. Interlibrary Loan and Document Delivery Services

      To supplement the Library’s extensive holdings, Interlibrary Loan and Document Delivery Services assist postgraduate students in obtaining research materials not held in the PolyU Library from both local and overseas document suppliers, such as the British Library, the OCLC Network and the RapidILL Consortium. A wide range of documents can be delivered, including journal articles, book chapters, books, dissertations and others. For undergraduate students, with lecturers’ endorsement, requestors can obtain journal articles from RapidILL .

  4. Facilities and Services

    The Library provides a variety of facilities and services to support your learning:

  5. Research Help and Information Literacy Programmes

    Professional librarians are always available to assist you with your information needs and any other Library related questions and problems. You may also submit enquiries and requests online.

    In-depth consultancy service is provided to empower you in identifying and utilizing information tools and subject specific resources. Please contact Faculty Librarians for an appointment.

    Orientation classes to introduce students to Library services and resources are conducted at the beginning of the academic year, while topical workshops are held throughout the year to help students to develop their information skills. Through a programme collaboratively organized by the Library and Centre STARS, participation of students who have attended three Library Workshops within an academic year will be recorded in the Co-curricular Achievement Transcript (CAT) issued by the Centre STARS. Please watch out for announcements and enroll via the Library Homepage. Faculty Librarians may also tailor-make a Library workshop upon request by a small group of students on information searching for specified topics.

    Video tutorials, research guides and instructional videos allow you to learn information skills at your own pace. A MOOC on information literacy called “InfoLit for U” is also produced for students to learn to use information analytically, creatively and wisely in study and research. A certificate will be awarded to students who have completed the specified modules.

    Library tours are organized regularly to introduce new services and facilities to users. All staff and students are welcome to join in.

  6. Faculty Librarians

    Faculty Librarians are information specialists in the academic disciplines they serve. For enquiries on services and resources related to your subject discipline, please feel free to contact your Faculty Librarian.

  7. Opening Hours

    In normal term time, the Library opens seven days a week, except on public holidays. During examination period, it is open for extended hours.

    Semester I and II
    Monday – Saturday 8:30 a.m. - 11:00 p.m.
    Sunday 12:00 noon - 10:00 p.m.
    Gazetted general holidays Closed
    Semester Examination Period
    Monday – Sunday 8:30 a.m. - 11:00 p.m.
    Gazetted general holidays 8:30 a.m. - 11:00 p.m.
    Summer Break
    Monday – Friday 8:30 a.m. - 10:00 p.m.
    Saturday 8:30 a.m. - 7:00 p.m.
    Sunday and Gazetted general holidays Closed

    Library opening hours are subject to change. Please refer to the Library Homepage for details.

  8. General Enquiry

    Enquiries 2766 6863
    WhatsApp 6423 0820

    (Mon – Sat: 9:00 a.m. – 7:00 p.m. , Sun/public holidays: 12:00 noon – 7:00 p.m. , when Library opens)
    Homepage http://www.lib.polyu.edu.hk
  9. Loan of Library Materials

    Students are cautioned that all library materials they wish to take out of the Library must be properly charged out at the appropriate counter and offences may be reported to the police. Regulatory breaches and actions listed below may be imposed. (Please always refer to the Library website for the latest version.)

    Regulatory Breaches Regulatory Actions

    Case I :
    Library user found leaving the Library without charging out an item by mistake and not concealing it:

    1. first breach
    2. second breach – fifth breach (repeated breaches accumulated in one year, calculable from the date of the first breach).

    First breach : A report will be made and kept in the Library for one year.

    Second – Fifth breaches :

    1. Serving of a warning letter; and
    2. Imposition of a fine according to the following scale:
      • 2nd breach – HK$80
      • 3rd breach – HK$160
      • 4th breach – HK$320
      • 5th and subsequent breaches – HK$640
    3. Non-payment of a fine will result in suspension from using all Library facilities.

    Case II :
    Library user found leaving the Library without charging out an item/part of an item and deliberately concealing it.

    1. Offender will be served with a warning letter, a copy of which will be sent to his/her Department Head; and
    2. Imposition of a fine of HK$80. The fine will be twice as much as the previous offence if the user commits the offence again during his/her period of study in the University.
    3. Non-payment of a fine will result in suspension from using all Library facilities.

    Case III :
    Library user found mutilating Library material(s)/leaving the Library with uncharged mutilated Library material(s) regardless of whether the material(s) is concealed or not.

    1. Offender will be served with a warning letter, a copy of which will be sent to his/her Department Head; and
    2. Imposition of a fine of HK$80. The fine will be twice as much as the previous offence if the user commits the offence again during his/her period of study in the University; and
    3. Replacement cost plus processing cost of the mutilated Library material(s).
    4. Non-payment of a fine will result in suspension from using all Library facilities.

    Case IV:
    Use of mobile phones/pagers*, playing physical games, making excessive noise, etc. in the Library are breaches of Library Regulations.

    * Use of mobile phones/pagers is not permitted in any part of the Library except in designated areas determined by the University Librarian from time to time.

    1. First and Second breaches - user will be served with a written reminder and a record kept in the Library system for one year.
      [As a concession, the Library may issue a verbal reminder to those users who immediately mute or switch off their phones upon ringing.]
    2. Third breach - user’s borrowing privileges will be suspended for one day.
    3. Fourth breach - user will be denied access to the Library for one week.
    4. Fifth breach - user will be denied access to the Library for one month.

    Case V :
    Borrowing/Lending of University Identity Card/Library card from/to others to gain access to the Library.

    For students, the case will be referred to the Student Discipline Committee for disciplinary action. For other users, the offender may be subject to a suspension from using the Library facilities and resources.

    For current year graduates, library privileges are extended up to 15 March for those confirmed with graduation status before 16 March, or 30 September for those confirmed the status between 16 March to 30 September, or upon the expiry of their student identity cards, whichever is earlier.

  10. Borrowing Regulations

    1. Renewals

      All books loaned from the Book Collection (except Reserve books and other short-loan items) can be renewed via myRecord in OneSearch any number of times from the date of the initial check-out until the due date reaches the limit of the maximum renewal period, on condition that the item is not requested by other users. Loans cannot be renewed to a date beyond the expiry date of a user’s Borrower's Card, Student and Staff Identity Card. All loans are subject to recall in accordance with Library Regulation 5.6. Borrowers are responsible for returning their loans on or before the specified due dates. Overdue fine will still apply to items renewed after the due date.

    2. Recalls

      All loans are subject to recall any time with the exception of Reserve books and other short-loan items. Once recalled, the item has to be returned in 28 days or by the original due date, whichever comes earlier. All recalled items must be returned on or before the new due date (if applicable). Late return will be treated as an overdue and is liable to a fine.

    3. Library notices

      All Library notices are emailed to staff and students' official PolyU email accounts.

    4. Fines

      Borrowers are responsible for returning their loans on or before the due date. An overdue fine calculable immediately from the day following the due date will be charged.

    5. Overdue notices

      Attempts will be made to send overdue notices to borrowers as soon as possible. Non-receipt of such notices will not be accepted as an excuse for waiving or reducing fines for overdue items. Users should also check their Library account for the latest due dates via myRecord in OneSearch.

    6. Assumed lost

      Any material which has reached the maximum overdue fine and has not been returned will be assumed to have been lost by the borrower, who will be charged accordingly. An additional fine equivalent to the estimated cost of replacement of the book plus processing costs will be claimed through the Finance Office. Lost library materials will continue to remain the property of the Library even if replacement costs have been paid.

  11. Copyright (Libraries) Regulations

    There are certain acts permitted in relation to copyright works. In general, fair dealing with a work of any description for the purposes of research or private study does not infringe any copyright in the work.

    Librarian of a “specified library” may, if the prescribed conditions are complied with:

    1. make and supply a copy of an article in a periodical without infringing any copyright in the text, in any illustrations accompanying the text or in the typographical arrangement; or
    2. make and supply from a published edition a copy of part of any other work without infringing any copyright in the work, in any illustrations accompanying the work or in the typographical arrangement.

    The prescribed conditions include the following:

    Every person to whom a copy of library material is supplied must personally sign a copyright undertaking available at Library counters. (A stamped or typed signature, or the signature of an agent is not sufficient.)

  12. Your Responsibility - Observe Library Regulations

    You must observe all Library rules and regulations. Library Regulations can be accessed on the Library Homepage at http://www.lib.polyu.edu.hk/about-us/library/regulations. It is your responsibility to follow the Library Regulations at all times.

  13. Useful Information

    To get full details and the latest information regarding Library facilities and services, please visit the Library Homepage at http://www.lib.polyu.edu.hk.

    For specific Library privileges for students, please visit the following homepages:

C. Centre STARS (Student Advancement and Resources)

Under the purview of the Dean of Students Office, the Centre STARS (Student Advancement and Resources) comprises four offices, namely:

Centre STARS plays an important role in enhancing the all-round development of your university years. A wide range of co-curricular programmes, activities, tools and services are designed to meet your physical, social, intellectual, spiritual, emotional and occupational development.

You are encouraged to actively participate in the following services and programmes:

Many programmes are conducted outside normal working hours. Schedule of programmes can be obtained from the Centre STARS homepage at http://www.polyu.edu.hk/stars.

The location, opening hours and major services of the Offices are as follows:

Services Obtain Information From Opening Hours Contact Telephone No./ Website
  • Amenities
  • Careers and Placement Services
  • Co-curricular Achievement Transcript
  • Financial Assistance Schemes
  • Funding or Support for Student Organizations
  • General Student Matters
  • Student Counselling
  • Scholarships
  • Student Developmental Programmes
  • Student Lockers
  • Subsidies for Student Activities

Room QT308, 3/F (entrance at Core T)

Reception counter:

Monday to Friday*
9:00 a.m. - 7:00 p.m.

Saturday*:
9:00 a.m. - 12:00 noon

Opening Hours for Counselling Services:

Monday to Friday*:
9:00 a.m. - 7:00 p.m.

Saturday*:
9:00 a.m. - 12:00 noon

2766 6800

For Careers and Placement Services: 3400 3775

For Counselling Appointment:

  • Sports Facilities
  • Healthy Lifestyle Activities

Room VS001, Shaw Sports Complex

Monday to Sunday#:
8:30 a.m. - 10:30 p.m.

2766 6780 /
2766 7898

  • Hung Hom Halls of Residence

G/F, Hung Hom Halls of Residence

Hall Reception :

Monday to Sunday:
8:30 a.m. - 11:00 p.m.

3159 0000

  • Homantin Halls of Residence

G/F, Homantin Halls of Residence

Hall Reception :

Monday to Sunday:
8:30 a.m. - 11:00 p.m.

3996 2000

Note

* Except gazetted general holidays
# Except statutory holidays

  1. PolyU Online Student Services

    You can make appointments to meet with counsellors/ advisors, book sports facilities, register for programmes, book music practice rooms or multi-function rooms, apply for a locker and preview your Co-curricular Achievement Transcript at https://www.polyu.edu.hk/stars/poss.

  2. Appointments outside Office Hours

    You are welcome to approach our staff during normal office hours. For appointments outside office hours, prior arrangements can be made through the listed telephone numbers.

    To obtain full details and the latest information on the services provided by our offices, please visit the Centre STARS homepage at http://www.polyu.edu.hk/stars.

  3. Careers and Placement Services

    To support the University’s goal of producing “preferred graduates” for Hong Kong and beyond, as well as to provide a link between employers and students to facilitate your career planning and optimise your career development, the Office of Careers and Placement Services (CAPS), Centre STARS offers comprehensive career guidance, resources and services to you, including the following:

    For further information, please call 3400 3755 or visit the CAPS’ s website at https://www.polyu.edu.hk/caps/

  4. Sports Facilities
    Venue Facilities Major Activities
    Shaw Sports Complex Main Hall Basketball/Badminton
    Practice Hall Badminton/ Volleyball
    Fitness Room Fitness Training
    Activity Room Dance, Taichi, Yoga, Pilate, etc.
    Roof-top Tennis Court Tennis
    Table Tennis Room Table Tennis
    Fong Shu Chuen Hall Main Hall Basketball/ Volleyball
    Michael Clinton Swimming Pool 50-meter Outdoor Swimming Pool Swimming
    Kwong On Jubilee Sports Centre Main Hall Badminton
    Activity Room Dance, Taichi, Yoga, Pilate, etc.
    Squash Court Squash
    Block X Sports Centre Main Hall Badminton, Handball, Indoor Soccer (Futsal)
    Fitness Room Fitness Training
    25-meter Indoor Swimming Pool Swimming

    Opening Hours of the Sports Facilities

    Facilities Opening Hours Booking Session Cleaning Hour
    Shaw Sports Complex 8:20 a.m. - 10:50 p.m. 8:30 a.m. - 10:30 p.m.

    Fitness Room
    10:30 a.m. - 11:30 a.m.

    Kwong On Jubilee Sports Centre 8:20 a.m. - 10:50 p.m. 8:30 a.m. - 10:30 p.m.  
    Block X Sports Centre

    Monday to Friday
    7:20 a.m. - 10:50 p.m.

    Monday to Friday
    7:30 a.m. - 10:30 p.m.

    Fitness Room
    2:30 p.m. - 3:30 p.m.

    Saturday and Sunday
    8:20 a.m. - 10:50 p.m.

    Saturday and Sunday
    8:30 a.m. - 10:30 p.m.

     
    Michael Clinton Swimming Pool May and October

    Monday to Saturday
    10:30 a.m. - 8:30 p.m.

    Sunday
    10:30 a.m. - 5:30 p.m.

    Monday to Saturday
    2:30 p.m. - 3:30 p.m.

    June to September

    Monday to Saturday
    9:30 a.m. - 9:30 p.m.

    Sunday
    9:30 a.m. - 6:30 p.m.

    Monday to Saturday
    2:30 p.m. - 3:30 p.m.

    Block X Swimming Pool

    January to June
    September to December

    Monday to Friday
    7:30 a.m. - 9:30 p.m.

    Saturday
    9:30 a.m. - 9:30 p.m.

    Sunday
    9:30 a.m. - 6:30 p.m.

    Monday- Saturday
    3:30 p.m. - 4:30 p.m.

    Statutory holidays                        Closed
    Opening Hours
    Daily 
    (Except the soccer pitch which is open from 8:30 a.m. - 10:00 p.m.)
    8:30 a.m. -10:30 p.m.
    Gazetted general holidays Closed

    Booking of the above sports facilities can be made on web at http://www.polyu.edu.hk/stars/sports/sports-facilities/sports-facilities-booking-system/

  5. Student Lockers

    You are eligible to apply for a locker with a rental fee of $30 per year (subject to change) upon successful application. (Students studying programmes offered by the College of Professional & Continuing Education should approach HKCC/SPEED office for assistance.) The lockers are provided for use till the end of the examination period of the summer term (subject to change) every year. All users should take note of the rental deadline when their lockers are expected to be vacated for routine cleaning and annual maintenance. For details, please visit http://www.polyu.edu.hk/stars/home/facilities/locker/.

  6. Amenities

    The Amenities Centre inside the Communal Building provides various kinds of communal facilities, including music appreciation and practice rooms, multi-purpose rooms, exhibition galleries and student common rooms. For details, please visit http://www.polyu.edu.hk/stars/resources-and-services/communal-facilities/rooms-and-facilities.pdf.

    Student organizations may book multi-function/activity rooms located on 1/F and 4/F of Block Z for the running of student activities. Bookings for organizations registered under the Students’ Union are processed by the SU Executive Committee.

    Prayer rooms are available for praying. Advanced booking is not required. Please refer to http://www.polyu.edu.hk/stars/resources-and-services/communal-facilities/general-information.html for details.

    Communal Facilities Location Opening Hours
    Amenities Centre Podium Level, Communal Building Monday – Friday 9:00 a.m. – 10:00 p.m.
    Saturday 9:00 a.m. – 6:00 p.m.
    Sunday and Gazetted general holidays Closed
    Multi-function / Activity rooms 1/F or 4/F, Block Z Monday – Friday 9:00 a.m. – 10:00 p.m.
    Saturday 9:00 a.m. – 6:00 p.m.
    Sunday and Gazetted general holidays Closed
    Prayer Room Z302a, 3/F, Block Z & PQ502a, 5/F, Core P Monday – Friday 8:00 a.m. – 10:30 p.m.
    Saturday 8:00 a.m. – 7:00 p.m.
    Sunday and Gazetted general holidays Closed
    Student Common Room 4/F, Communal Building Monday – Saturday 7:00 a.m. – 12:00 midnight
    Sunday 7:00 a.m. – 10:00 p.m.
    Gazetted general holidays Closed
    Student Study Room Z302, 3/F, Block Z Monday – Friday 7:00a.m. – 11:00p.m.
    Saturday 7:00a.m. – 7:00p.m.
    Sunday and Gazetted general holidays Closed
  7. Student Halls of Residence

    Full-time students of UGC-funded programmes are eligible to apply for Hall residence. For more details of the Student Halls and application information, please visit http://www.polyu.edu.hk/stars/hall.

    Self-financed students (including undergraduate and taught postgraduate students) are not eligible for hall residence, and hence they have to secure their own accommodation in Hong Kong. For self-arranged accommodation, please approach the Centre STARS at (852) 2766 6800 for advice.

    Hall Fees

    The following hall fees will be charged for the 2018-19 residential year:

    Hall lodging fee is payable in two installments, covering the residential period of 1st and 2nd semesters respectively.

    Hall Building Room Types Lodging Fee for the Residential Year
    Hung Hom Halls Double Room $12,056
    Homantin Halls Double Room $12,056
    Triple Room $12,056
    Hall Caution Money HK$
    It is chargeable to all students upon the acceptance of hall residential offer. It is refundable on official withdrawal from or termination of hall residence, subject to no claim on hall residence or other hall related charges being outstanding. Any residual amount of the Hall Caution Money after any deduction shall be refunded by the Finance Office in due course. 500
    Hall Function Fee HK$
    It is payable in two installments, covering the residential period of 1st and 2nd semesters respectively. 300/residential yea
  8. Financial Assistance and Scholarships

    Full-time UGC-funded local students with financial needs can apply for grant and loan from the Government Tertiary Student Finance Scheme – Publicly-funded Programmes (TSFS) and the PolyU Financial Assistance Scheme. Applications are means-tested and different amounts may be awarded to students according to individual needs.

    Local students on full-time self-financed degree programmes may also be eligible to apply for the Government Financial Assistance Scheme for Post-secondary Students (FASP), which is a means-tested scheme.

    Both full-time and part-time local students with financial needs can apply for a loan from the Government Non-means-tested Loan Scheme (NLS). Applications are non-means tested and the NLS Loan is mainly meant for the payment of tuition fees only.

    You are welcome to visit the Centre STARS website at http://www.polyu.edu.hk/stars/fa for details of financial assistance.

    Post-entry scholarships and prizes, normally ranging in value from around HK$8,000 to HK$40,000 each, are available to full-time undergraduate students. These scholarships and prizes are normally awarded on academic merit and/or according to other specific conditions as stipulated by the donors. Most scholarship and prize candidates are nominated by the Heads of academic departments, but some scholarships and prizes are open to competition. For details, please visit http://www.polyu.edu.hk/stars/scholarships/.

  9. Services for Non-local Students

    The Non-local Student Services Team of the Office of Student Development, Centre STARS provides Chinese mainland and international students with one-stop student-oriented support services throughout their studies at PolyU. To enrich their educational experience, Non-local Student Services Team offers a wide range of services and activities that facilitate adaptation of newcomers and promote integration between local and non-local students. For more details, please visit our website at http://www.polyu.edu.hk/stars/nlss.

  10. Services for Students with Special Educational Needs

    The Centre STARS coordinates the services for students with special educational needs. These students are advised to contact Centre STARS at 2766 6800 or the General Office of the Programme offering Department to discuss their special educational needs and register so with the Academic Secretariat/Centre STARS.

    The Centre STARS will discuss with individual students with special educational needs on their needs at the beginning of each academic year for providing necessary accommodations. The Office will liaise, on behalf of the students, with Departments concerned regarding services requested.

    1. Learning and Study Aid

      Depending on the nature of special educational needs, special arrangements such as allowing extra time for examinations, or preparing examination paper in alternative formats may be made. A “Special Equipment Room” is located on the 4/F of the Library exclusively for students with special educational needs. The room contains specially-equipped personal computers, scanning and reading appliances and a magnifying device. In addition, there are two research carrels designated for students with special educational needs in the Research Enhancement Centre on the 3/F. A common room for students with physical impairment, with bed, personal computers and desks is located at R405. A workstation inside the 24-hour Study Centre (L001) at G/F, LIB is designated for priority use by students with special educational needs. Moreover, S212, Communal Building, could be available for overnight study for students with special educational needs upon request. Please contact Centre STARS for details if you have such needs.

    2. Library

      Special arrangements for library use can be made for students with special educational needs. Depending on the nature of the needs, reserved seats and special trolleys for carrying books are available on each floor of the library. Library staff are always happy to assist in completing any necessary library procedures.

      For details, please refer to http://www.lib.polyu.edu.hk/user-privileges/special-needs.

    3. Financial Assistance and Scholarships

      Local students with financial needs and outstanding academic performance can apply for different financial assistance schemes and scholarships respectively. More information can be found in part viii above.

      TSFS/FASP applicants receiving Disability Allowance from the Social Welfare Department may be granted a discretionary loan on top of the original entitlements. From 2015/16 to 2020/21, TSFS/FASP applicants with disability/special educational needs may also apply for additional academic expenses grant allocated from the Community Care Fund (CCF). Please refer to the government’s webpage at https://www.wfsfaa.gov.hk/sfo/en/postsecondary/ccf/sen/overview.htm for details.

      Full-time UGC-funded local students with financial needs can also apply for assistance from the PolyU Financial Assistance Scheme. Special consideration may be given to expenses incurred from disability.

      In addition to post-entry scholarships available to full-time students, full-time students with special educational needs and meeting the requirements and selection criteria may be nominated by Heads of Academic Department to compete for the Sir Edward Youde Memorial Awards for Disabled Students and Sir Edward Youde Memorial Fellowship(s)/Scholarship(s) for Disabled Students. Other scholarships are also available from the community.

    4. Campus Access and Emergency

      All buildings on campus comply with the statutory regulations for “Buildings to be planned for use for disabled person”. Most buildings on campus are accessible via ramps or lifts. As the buildings were completed at different stages, their provisions for students with special educational needs are in accordance with statutory requirements at the time of their completion and may therefore vary slightly. Small-scale improvements have been and will continue to be made to improve accessibility and safety. Signs inside cores indicate the location of washrooms for the physically disabled. Students with special educational needs are advised to become familiar with major escape routes within buildings. For details about response in the event of fire, please refer to http://www.polyu.edu.hk/stars/services-for-students-with-specialneeds/fire.html.

    5. Parking

      Only students with disabled person’s parking permit issued by the Transport Department are eligible to apply for campus parking permits. There are, at present, three designated parking spaces for persons with disabilities. Application forms can be:

      • obtained from the general office of academic departments
      • the Facilities Management Office (FMO) at P110 or the Shroff Office at FJ010.

      Students with special needs are advised to submit their completed application forms together with supporting documents (photocopies of vehicle licence, driving licence, student identity card, disabled person’s parking permit issued by the Transport Department to FMO).

      Completed application forms should be endorsed by the Head of the Department concerned and returned to FMO. Enquiries could be directed to FMO at 2766 7777.

    6. Sports

      Sports facilities are generally accessible to persons with disabilities. Wheelchair users requiring assistance in entry can ask for help from manned counters. Special arrangements will also be made for students with disabilities wishing to participate in sports-related activities.

    7. Priority Service

      Students with disabilities are given priority in many of the service counters, e.g. at library, student canteens, the Centre STARS, registration counter without the need to follow the normal queue. Students are advised to identify themselves if their special educational needs are not obviously visible.

    8. Diversity Resource Centre

      Diversity Resource Centre, located at TU302, would be officially launched from September 2018 to enhance diversity awareness on campus. All students are welcome! For details, please browse http://www.polyu.edu.hk/stars/services-for-students-with-specialneeds/diversity-resource-centre.html.

D. University Health Service

The Campus Clinic provides Primary Health Care for the University Community. Our emphasis is on Healthy Lifestyle and a vision of a Healthy Campus.

Services available to full-time students include medical consultations, emergency care, minor operative treatments, immunization, certification on health examinations, nursing care and subsidized primary dental care etc. The University Health Service Traditional Chinese Medicine clinic offers general Chinese medicine clinical consultations, acupuncture, bone-setting and one-stop-shop herbal medicine dispensing service to full-time students. For any concerns related to health issues, you are welcome to book an appointment for medical advice. You are also encouraged to obtain relevant health information from our University Health Service (UHS) website.

Our in-house laboratory is equipped to perform a comprehensive range of investigations, providing timely services in a general practice setting, supporting both clinical and health surveillance (certification examinations). Furthermore, our Digital Radiography suite provides on-site diagnostic general radiography service to assist in rapid diagnosis and allow one-stop-shop service for our students. Other health care modalities supporting the practice of integrated primary health care are also available.

The principle to practise Medicine without medicine is emphasized through Health Promotion and Patient Education. Apart from various health campaigns focusing on different health topics throughout the year, such as mental health promotion, cervical cancer prevention, cardiovascular health awareness, healthy diet and physical fitness, etc., UHS has 3 special clinics, namely Mental Wellness Clinic, Travel Health Clinic and Women’s Health Clinic, which provide additional health services to students in need. Full-time students are welcome to participate in all campaigns on disease prevention and healthy lifestyle practices.

Enquiries and Arrangement for Consultation
Homepage http://www.polyu.edu.hk/uhs
Medical Clinic 2766 5433 Room A001
Dental Clinic 2330 9414 Room GH020
Traditional Chinese Medicine Clinic 2766 5553 Room A125

E. Office of Undergraduate Studies

The University has established the Office of Undergraduate Studies (OUS) to help students of 4-year undergraduate degree programmes to plan for fulfilling the 30-credit General University Requirements (GUR). OUS oversees the planning, implementation and evaluation of GUR through two sub-offices: Office of General University Requirements (OGUR) and Office of Service-Learning (OSL).

  1. Office of General University Requirements (OGUR)

    The major roles of the OGUR include:

    You are encouraged to meet with the Academic Counsellors at OGUR to know more about the ideas and requirements of GUR. Our Academic Counsellors will also assist, guide and empower you to complete GUR via individual and/or group academic advising sessions.

  2. Office of Service-Learning (OSL)

    The major functions of OSL include:

F. Culture Promotion and Events Office

The Culture Promotion and Events Office (CPEO) aims to foster an environment conducive to the development of art and culture on campus and to contribute to the holistic development of PolyU students.

Under the direction of the Culture Promotion Committee, CPEO organizes a great variety of art and cultural events and programmes every year, encompassing performing arts, visual arts, literary arts, cultural heritage, and film and media arts. These events and programmes provide ample opportunities for students, staff and alumni to get together to pursue their interests in art and culture.

CPEO also manages the Jockey Club Auditorium (JCA) and the Chiang Chen Studio Theatre (CCST), which are the cultural hubs for the PolyU community.

  1. Chiang Chen Studio Theatre

    Located on the ground floor of the Chung Sze Yuen Building, the 244-seat Chiang Chen Studio Theatre is well equipped for conferences, talks, seminars, forums, performances, recitals, ceremonies, film shows and various other activities.

  2. Jockey Club Auditorium

    The 1,025-seat Jockey Club Auditorium is a specially designed venue for hosting a multitude of art and cultural events such as concerts, drama productions, musicals, dance performances and variety shows. Conferences, seminars, ceremonies are also frequently hosted in this multipurpose venue. In addition, the JCA’s spacious Entrance Foyer and Lam Tai Fai Amphitheatre are suitable for indoor and outdoor performances, exhibitions, receptions and gatherings.

    With its unique ancient classical theatre design, this facility is second to none amongst other venues in town. From structural to technological designs, all minute details have been carefully planned including provision of spacious legroom and wheelchair user spaces.

    For further information, please call 2766 7100 or visit CPEO’s website at www.polyu.edu.hk/cpeo.

G. Other Communal Facilities

Communal Facilities Location Opening Hours
Bookshop Podium Level, Shaw Amenities Building Monday – Friday 10:00 a.m. – 8:00 p.m.
Saturday 10:00 a.m. – 5:00 p.m.
Sunday and Gazetted general holidays Closed
Communal Staff Restaurant (Chinese Garden)* (Provide served meals) 4/F, Communal Building Monday – Saturday 10:30 a.m. – 9:30 p.m.
Sunday and Gazetted general holidays Closed
Communal Student Canteen (Communal Dining Hall)
(Self-service meals and light refreshments are available)
3/F, Communal Building Monday – Friday 7:30 a.m. – 8:30 p.m.
Saturday 7:30 a.m. – 7:30 p.m.
Sunday 9:00 a.m. – 6:00 p.m.#
Gazetted general holidays Closed#
Convenience Store Podium Level, Shaw Amenities Building Monday – Sunday
(including Gazetted general holidays)
7:00 a.m. – 11:00 p.m.
Communal Student Restaurant (Gourmet Restaurant) 4/F, Communal Building Monday – Saturday 10:30 a.m. – 8:30 p.m.
Sunday and Gazetted general holidays Closed
Lawn Cafe G/F and 1/F, Block N (near Lim Por Yen Lecture Theatre 2) Monday – Saturday 8:00 a.m. – 10:00 p.m.
Sunday and Gazetted general holidays 10:00 a.m. – 10:00 p.m.
LibCafe@PolyU Podium Level, Pao Yue-kong Library In line with the Library Opening Hours
Minibanks
(Hang Seng Bank and The Bank of East Asia)
Podium level, Shaw Amenities Building Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday, Sunday and Gazetted general holidays Closed
Podium Cafe (American Diner) Podium level, Block FGHJ Courtyard Monday – Friday 8:00 a.m. – 10:00 p.m.
Saturday 8:00 a.m. – 6:00 p.m.
Sunday and Gazetted general holidays 10:00 a.m. – 6:00 p.m.
Theatre Lounge
(Light refreshments and set lunch/dinner are available)
G/F, Chung Sze Yuen Building (adjacent to the Chiang Chen Studio Theatre) Monday – Saturday 10:30 a.m. – 8:30 p.m.
Sunday and Gazetted general holidays Closed
(The Theatre Lounge may be closed occasionally for exclusive use by hirers of the Chiang Chen Studio Theatre or other eligible users.)
VA Student Canteen (Self-service meals and light refreshments are available) G/F, Shaw Amenities Building Monday – Friday 7:30 a.m. – 8:30 p.m.
Saturday 7:30 a.m. – 7:30 p.m.
Sunday 9:00 a.m. – 6:00 p.m.#
Gazetted general holidays Closed#
VA Kiosk P/F, Block VA Monday – Saturday 7:30 a.m. – 8:30 p.m.
Sunday and Gazetted general holidays Closed
V Cafe (D Cafe) Podium Level, Jockey Club Innovation Tower Monday – Saturday 10:00 a.m. – 6:00 p.m.
Sunday and Gazetted general holidays Closed
W Kiosk P/F, Block W Monday – Saturday 7:30 a.m. – 8:30 p.m.
Sunday and Gazetted general holidays Closed
X Cafe P/F, Block X Monday – Saturday 7:30 a.m. – 10:00 p.m.
Sunday 9:00 a.m. – 7:00 p.m.
Gazetted general holidays Closed
Z Cafe 2/F, Block Z Monday – Friday 8:00 a.m. – 5:00 p.m.
Saturday 8:00 a.m. – 3:00 p.m.
Sunday and Gazetted general holidays Closed
Z Canteen 2/F, Block Z Monday – Friday 8:00 a.m. – 7:30 p.m.
Saturday 8:00 a.m. – 6:00 p.m.
Sunday and Gazetted general holidays Closed

Note

* Reserved for staff use only during lunch hours from 11:00 a.m. to 2:00 p.m., Monday to Friday.
# Opening hours during the revision and examination period: 9:00 a.m. to 7:00 p.m.