October 2010 – Volume 11 Issue 4
2011 Hong Kong PolyU Winter School ®
Executive Development Programme in Hospitality

The Hong Kong PolyU Winter School is an annual programme developed to cater to the needs of senior managers in the hospitality industry. Co-organised by the SHTM and the Hong Kong Hotels Association, and sponsored by the Pacific Asia Travel Association, the Royal Garden and the Institute of Hospitality, the 2011 programme will be held on 17-29 January on the PolyU campus.

The Hong Kong PolyU Winter School will offer six in-depth modules that are relevant to the changing business environment, practical in substance and interactive in nature. The modules will use cutting-edge research and management tools to equip participants for the future.

Date Module Instructor
17-18 January Hotel Investment and Development
Strategies
Dr Qu Xiao
19-20 January From Marketing Mix to Online Marketing Professor
Ramon
Diaz-Bernardo
21-22 January Environmental Management for Hotels:
Performance Assessment and Resources
Planning
Dr Wilco Chan
24-25 January Managing People Diversity in the Era
of Change
Professor
Robert
Bosselman
26-27 January Food and Beverage Marketing that Works Mr Murray
Mackenzie
28-29 January Disney's Approach to Quality Service Mr Rob Morton


Participants of this annual programme who successfully complete each module receive a Hong Kong PolyU Winter School® Certificate. Participants who successfully complete six different modules over a maximum three-year period receive an Advanced Certificate in Hospitality Management issued by The Hong Kong Polytechnic University's School of Hotel and Tourism Management.

For registration and more details, please visit: www.polyu.edu.hk/htm/edp/hkws2011

For enquiries, please contact: Ms Flora Ng (tel) +852 3400-2635 (e-mail) hmfn@polyu.edu.hk









Where Innovations in Hospitality Enrich World Experiences