Pioneering the Path of Service Design: illuminating insights from the Leadership Forum

This year's Leadership Forum on Service Design, held on 24th November, was a hybrid event hosted at the PolyU campus and included both online and face-to-face elements. Distinguished professionals from academia and industry converged to share their insights and perspectives.

The theme for this year's Forum was "Exploring Diverse Facets of Service Design," with an emphasis on recognising the importance of service design. Through Socio-technical Cases and Narratives, the speakers from both academia and industry provided design educators with impactful guidance and inspiration.

Thank you to all the speakers and participants for attending this event. We look forward to insights that will shape the future of service design.

Organisers: PolyU Design and HKDI

Coorganiser: Hong Kong Design Centre

Moderator: Dr Jaden Park

School of Design, The Hong Kong Polytechnic University

Welcome Remarks

Prof. Kun Pyo Lee, Dean, School of Design, The Hong Kong Polytechnic University

Prof. Jeremy Alexis

Vice Provost for Professional and Continuing Education and Associate Professor of Innovation, Institute of Design, Illinois Institute of Technology, Chicago, USA

Mr Itsuro Shibata

Senior Operating Officer, GK Kyoto, Japan

Prof Daniela Sangiorgi

Professor of Design, Politecnico di Milano, Italy

AM Networking Session 

AM Discussion Session

Group photo with Speakers

Moderator: Mr Keith Tam

Vice-principal of HKDI

Prof. Eric C. Yim, MH, JP

Chairman, Hong Kong Design Centre

Dr Jung-Joo LEE

Deputy Head (Research) and Assistant Professor, Division of Industrial Design, National University of Singapore

Prof Xiangyang XIN

Founder of XXY Innovation, Mainland China

PM Networking Session 

Ms May May Wong

Director, Service Design, Accenture, Hong Kong

Mr Ryan SeungKyu LEE

Co-founder & EVP, The Pinkfong Company

PM Discussion Session

 The participants for attending this event.