Professional Communication in the Digital Age

21st May 2021

The Hong Kong Polytechnic University, Hong Kong

Organized by the
Research Centre for Professional Communication in English (RCPCE),
Department of English, The Hong Kong Polytechnic University
with support from
Hong Kong Customer Contact Association (HKCCA)


Talking Across the World (TAW) is a forum for academia and industry to exchange ideas, share experience and research around the key issues in professional communication. The theme for the symposium this year is Professional Communication in the Digital Age. Digital technology has transformed professional communication practice in various contexts and is now exerting an impact on the theorization and teaching of professional communication. New channels, new resources, and new norms in the digital world have brought about both opportunities and challenges to professional communication, which calls for the collaboration among academics, teachers, and practitioners. Addressing this need, the symposium brings together leading experts, outstanding teachers, and top-notch practitioners to discuss a wide range of trending topics related to the research, teaching and practice in business/corporate communication, workplace communication, and so on in the digital age. We welcome participation of academics, professionals, and students who wish to learn about the new research agendas, effective teaching methods, and best practices in digitalized professional communication.