Procedures for conducting in-class eSFQ

• All in-class eSFQ should be administered by administrative/support staff assigned by the department.
• The teaching staff concerned should be absent from the room/hall during the eSFQ exercise.
• The administrative/support staff responsible for conducting the eSFQ in class must clearly tell the students the following information before conducting the in-class eSFQ:

– On which staff member(s), subject and part(s) of teaching the students are providing feedback

– Purpose of the SFQ, in particular:

- PolyU collects student feedback regularly for teaching and learning improvement purposes
- Overall SFQ results will be considered in staff performance appraisal
- Students’ participation and feedback is anonymous to their teachers and will not affect their grades
- Student feedback will be made available to their teachers only after the exam results are finalised

– Instructions to doing the eSFQ:

- Log in to the eSFQ system (www.polyu.edu.hk/esfq/student) using their mobile device
- Click/tap on the appropriate form(s) for the subject/teacher(s)
- Spend 5-10 minutes to complete the form(s)
- Ask those students without access to a mobile device to complete their eSFQ as soon as they have access to a computer or mobile device (no spare mobile devices will be provided to the students during the in-class eSFQ exercises)

– Time allowed for the in-class eSFQ exercise

- If there is more than one form to be completed for the same subject/class, please allow sufficient time for the students to complete all the eSFQ forms.

• During the in-class eSFQ exercise, the administrative/support staff can use a mobile device to check the response rate via the eSFQ system (www.polyu.edu.hk/esfqadmin) if they wish to do so.