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Ask for Help

For pedagogical support, please contact EDC:

  • WhatsApp support (text only):  (+852) 5717 7377 (Monday to Friday, 08.30-18.00).
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Scope of support:

  • planning and integrating eLearning with your curriculum
  • learning design for programmes and subjects
  • evaluation of blended and eLearning
  • appropriate use of learning technologies e.g., mobile learning, lecture capture, clickers, e-assessment, hybrid teaching etc.

For technical and operational support, please contact ITS:

  • WhatsApp/ WeChat support (text only):  (+852) 6577 9669 (Monday to Friday, 08:30- 19:00; Saturday, 09:00- 12:00)
  • IT Online ServiceDesk
  • Classroom support service at Intercom located at the lectern or Tel: 2766-6302

Scope of support:

  • troubleshooting for eLearning systems
  • providing operational guidelines and support to eLearning systems
  • Classroom AVIT equipment