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Irene Zhang

Irene Zhang

Research Assistant Professor


Dr Yun Zhang is a Research Assistant Professor in the School of Hotel and Tourism Management at the Hong Kong Polytechnic University. Before joining the school, she obtained her PhD and master degrees at Shandong University, China. Her research interests are employee innovative behaviour/organizational behaviour in hospitality, hotel service innovation/green innovation, customer-employee exchange, and design thinking in the hospitality and tourism field.

Education and Academic Qualifications

  • PhD (2022) Shandong University, China
  • MSc (2018) Shandong University, China
  • BA (2011) Shandong Normal University, China

Research Interests

  • Employee innovative behaviour
  • Employee organizational behaviour
  • Hotel service/green innovation
  • Customer-employee exchange
  • Design thinking

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