Dr Abbie-Gayle Johnson received a PhD in Business and Management from the University of Nottingham in the United Kingdom (UK). She holds a MSc in Tourism Management (Distinction) from Bournemouth University in the UK and a BSc in Hospitality and Tourism Management with Marketing (First Class Hons) from the University of Technology in Jamaica.

Dr Johnson’s research interests are hospitality workforce, destination marketing and smart tourism. Her research has been published in leading hospitality and tourism journals, which includes International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management and Annals of Tourism Research. She has also attended and
presented at various conferences such as Travel & Tourism Research Association Europe Chapter and ENTER Conference organised by the International Federation for Information Technologies and Travel & Tourism where she was recipient of the best research proposal award at the PhD workshop in 2020.

Dr Johnson has had teaching experience in Jamaica and the UK in the areas of tourism attractions management, marketing and technologies in tourism. She also has over eight years industry experience in the following areas: hotel front office, sales, reservations and marketing; events management; transportation; and destination marketing.

• PhD (University of Nottingham)
• MSc (Bournemouth University)
• BSc (University of Technology Jamaica)

• CHSP (Certified Hospitality Sales Professional)