May 2023
Volume 24, Issue 2
Newsletter of School of Hotel & Tourism Management
The Hong Kong Polytechnic University
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IMPACT2023: Bridging Theory and Practice Whilst Exploring Tourism and Hospitality in the Post-Pandemic Era
IMPACT2023 is being organised by the SHTM and its Hospitality and Tourism Research Centre in collaboration with STR, and will be held at Hotel ICON in Hong Kong on 7-8 December.

Bridging theory and practice has been a constant theme in tourism and hospitality. Addressing the theme "Tourism and Hospitality in the Post-Pandemic Era," IMPACT2023 will be a platform that allows industry executives, government officials and academics to discuss trends and insights, share research findings and practices, explore creative avenues and consider strategies to achieve sustainability, revitalisation and resilience after the COVID-19 pandemic. The objectives of the conference are to
  • promote impactful research that leads to improved practices in tourism and hospitality, especially in the post-pandemic era;
  • build the capacity of the community by enhancing awareness and interactions between its academics, industry practitioners, government offices and administrations, and between NGOs and organisations; and
  • optimise the diffusion and use of research through innovative and creative modes of communication.
IMPACT2023 will be organised around but not limited to the following topics:
  • Emerging tourist behaviour and management practices
  • Post-pandemic recovery strategies
  • Responsible and respectable travel
  • Talent re-development in the hospitality and tourism industry
  • Sustainability and resilience of hospitality and tourism development
  • Digital and metaverse tourism
  • Big data and data analytics in hospitality and tourism
  • Product and service innovations
  • Applications of AI and humanoid robots in the hospitality industry
  • Organisational learning and knowledge management in hospitality and tourism
  • Crisis management in hospitality and tourism
  • Changing practices in human resources management and organisational behaviours
  • Capitalising on social media, live streaming and videos in industry practice
  • Tourism collaborations in Asia and the Pacific
  • Post-pandemic destination marketing and management
  • Cases or best practices in hospitality and tourism
  • Innovation and entrepreneurship in hospitality and tourism
  • Luxury experience management
Who Should Attend:
  • Executives of travel and tourism organisations
  • Executives of hospitality firms
  • Hotel owners, developers and investors
  • Hospitality and tourism industry consultants and planners
  • Government officials and policymakers in tourism administration
  • Academics, educators, students and graduates in the fields of hospitality and tourism management
  • Researchers in hospitality and tourism
  • Suppliers and vendors of the hospitality and tourism industry
  • Others with an interest in the topics of the conference topics
Industry practitioners will also be welcome to participate in thought-provoking discussions with delegates from around the world.

For those wishing to submit papers, please note the following important details.

Submission Formats

Submissions are in APA format and in two categories.
  • Full Paper: 3,000-5,000 words including title, abstract, keywords, main body, references, and where applicable, figures, tables, and appendices.
  • Extended Abstract: 500-800 words including title, abstract, keywords, main body, and references.
Please send, via email attachment, two MS Word files: 1) Manuscript without author details, and 2) A title page with author contact details.

Authors are free to submit their papers and/or abstracts to journals for publication considerations after the conference.

Key Dates
  • Paper submission deadline: 8 September 2023
  • Notification of review results: 31 October 2023
Note: The author or at least one of the co-authors of an accepted paper should register for the conference to present his/her research. A flat fee of US$200 will be charged to all participants, i.e., academics, industry practitioners, students, presenters and attendees.

Awards

In support of the SHTM's mission to nurture research talent among undergraduate students studying tourism and hospitality, a competition will be open to undergraduate students for best paper awards. Award recipients will be selected based on reviews of or recommendations for their final submissions. For more details on the Undergraduate Student Research Competition, please refer to the following article.

Publication Plan

To maximise research dissemination and readership, and with the consent of the authors, all of the papers selected for presentation will be rewritten in an industry-friendly style for inclusion in an e-publication. Examples of rewritten papers from previous IMPACT conferences can be found at https://www.polyu.edu.hk/shtm/-/media/department/shtm/publication/htrc/impact2022.pdf

Authors of outstanding papers will also be invited to submit their work to the Asia Pacific Journal of Tourism Research, the Journal of China Tourism Research and the Journal of Travel and Tourism Marketing.

Please direct all enquiries regarding IMPACT2023, paper submissions and reviews to Professor Honggen Xiao, Chair of the Call for Papers Committee: honggen.xiao@polyu.edu.hk



Next article : Undergraduate Student Research Competition @ IMPACT2023
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