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Capstone Projects
Futures of sustainable consumption development: East Asia Perspectives
Designing Sustainable Brand Strategies and its Relationship to Consumer Loyalty through the lens of SMEs.

Tutor: Dr Joern Buehring

Justina N. W. Lam
Justina N. W. Lam
Program: MDes International Design & Business Management
Year of Graduation: 2022
Topic: Sustainable consumption
Project Type: Reflective Thesis
Acknowledging the impact that emerging Asian countries have on the global market and the increased discussion of sustainability around the world, the report presented data of sustainable consumption characteristics of the East Asia market, mostly focused on the consumers of Japan, South Korea, and China. Going through how SMEs can design appropriate sustainable strategies to adapt to this sustainability-oriented future. By comparing fast-growing and matured markets, the study aimed to understand the transition and cultural impact on consumer purchase decisions.

SMEs likely have high constraints on their capabilities to conduct in-depth research into the mindset of sustainable shoppers.
Relationship, transparency and trust are the key mediators for brands to influence sustainable consumption.
As SMEs take up 90% of the world’s businesses, they have the power and flexibility to act quickly and influence sustainable consumption behaviour together.
To attend to the collectivist markets, design strategies should treat behaviour as communal experience.
Relationship, transparency and trust are the key mediators for brands to influence sustainable consumption.
As SMEs take up 90% of the world’s businesses, they have the power and flexibility to act quickly and influence sustainable consumption behaviour together.
To attend to the collectivist markets, design strategies should treat behaviour as communal experience.
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