Public Lecture Prof. Neal Ashkanasy – “Managing Emotions in the Workplace: An Essential Challenge for Managers”

MM held a Public Lecture on the topic "Managing Emotions in the Workplace: An Essential Challenge for Managers" presented by Prof. Neal Ashkanasy, Professor of Management, University of Queensland in M1603, Li Ka Shing Tower. Abstract: Emotions in workplace settings, and especially emotional intelligence, are 'hot' topics in management today. Leading business journals, such as Fortune and Harvard Business Review, regularly feature articles on emotional intelligence. But there is more to emotions in the workplace than just emotional intelligence. In this talk, Prof. Ashkanasy will introduce some intriguing new research that examines both emotional intelligence and the broader issue of emotion, which has been shown to play a powerful role in workplace settings, and has a strong potential for practical application in organizations within many broad human resource functions such as selection, performance management, and training, as well as implications for more narrow domains like customer service. He will emphasize in particular how the study of emotions in organizational settings has provided new and important insights into the way in which people in organizations behave, and will off­er and advice for managers to enable them to develop and to maintain a positive emotional climate in their organizations.     MORE DETAILS

Public Lecture Prof. Peter Bamberger – “Help – This is Stressful! Help Seeking, Helping and Stressor-Strain Relations”

MM held a Public Lecture on the topic "Help – This is Stressful! Help Seeking, Helping and Stressor-Strain Relations" presented by Prof. Peter Bamberger, Professor of Management and Organizations School of Business Administration, Tel Aviv University in M1603, Li Ka Shing Tower. Abstract: In this talk I will review a stream of research integrating stressor-strain relations and a dyadic perspective on peer helping processes in organizations. The talk will begin by reviewing the mixed ­findings regarding the so-called buffering effect of support received on recipient stressor-strain relations, and how, by considering generalized reciprocity, the inconsistencies in that body of research may be resolved. Based on this ­finding, I identify two new important directions for research on peer-based helping in organizations. Building on our fi­nding that situations of over- and under-reciprocity (giving more than receiving, and vice-versa) can have ill effects on those engaged in helping relationships, I fi­rst discuss how helping can and probably should be examined from a more a dyadic perspective. In this regard, I will talk about the fi­ndings from a qualitative study demonstrating that recipient-provider relations are negotiated orders that can shift over time, with the degree and nature of such shifts having robust implications on helping outcomes. Then, drawing from the notion that over-reciprocity can exacerbate stressor-strain relations, I will discuss the benefi­ts and liabilities to the help provider of helping others in the context of occupational stress. In this regard, I will present fi­ndings from a recently completed study of the buffering and reverse-buffering effects of helping on provider stressor-strain relations.     MORE DETAILS

Public Lecture by Prof. Cynthia Lee – “Can Job Insecurity Evoke Proactivity?”

MM held a Public Lecture on the topic "Can Job Insecurity Evoke Proactivity?" presented by Prof. Cynthia Lee, Northeastern University in M1603, Li Ka Shing Tower. Abstract: Prior research on job insecurity has demonstrated its detrimental eff­ects on both employees and organizations, yet no research has studied how people actively cope with it. Further, research has not examined how and why employees engage in proactive behaviors to bene‑t themselves or their organizations. Drawing from proactivity research, my research argues that job insecurity activates employees' social exchange and social influence motives and prompts a more proactive use of impression management tactics in the workplace.     MORE DETAILS

Professional Mentorship Talk: The Making of a Premier Tourism Brand – Ngong Ping 360

This year, MM invited Dr Stella Kwan, Managing Director of Ngong Ping 360 Limited as the speaker, to give students advice on career development. Dr Kwan is a DBA graduate of PolyU and is currently Chair of the Retail Trade of Lantau Development Alliance Limited, and an Executive Committee Member of the Hong Kong Advertising Association.     MORE DETAILS