- Can I access Learn@PolyU from Mainland cities? ( For Students and Staff )

e-Learning - Blackboard


Students based in Mainland cities can access Learn@PolyU platform hosted at Amazon Singapore Data Centre similar to access applications hosted in other overseas hosting locations.

Access performance to Learn@PolyU platform will depend on type of Internet service prescribed at your end and the traffic condition at Mainland Internet gateway to overseas web sites.

During online teaching delivery period special arrangement has been made to allow students based in Mainland to leverage service from China Telecom carrier which allow faster connection and higher bandwidth to access Learn@PolyU platform.

Student should be able to access enrolled semester 2 course folders on Learn@PolyU to download learning material posted by instructors via the China Telecom circuit to Singapore Amazon.

To access Learn@PolyU platform for Course material download student can use Windows Chrome browser and Internet connection.

If student need to join synchronous teaching delivery session via Blackboard Collaborate Ultra or playback a recording from Blackboard Collaborate Ultra student will require to start secure SSL vpn session to China Telecom vpn gateway before access learn.polyu.edu.hk .

To download and install CheckPoint SSL vpn client software, please refer to the following information:

For student with home cities based in Mainland, the vpn client account is being created, please try it after 12:00am (10-Feb-2020).  For student with home cities other than Mainland but currently located in Mainland and need vpn service to access Blackboard Collaborate Ultra Tool during online teaching delivery period, please reach out to ITS for Mainland vpn software login id creation   You can raise the request via ITS WeChat or WhatsApp 6577 9669 Mon – Fri 8:30 – 19:00 ;  Sat 9:00 -12:00.

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