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Guidelines for Preparing your Successful KM Stories


Part A - MIKE Assessment Criteria (Sustainability Factors) 

(i) Please write narrative/stories on your effort you have put into each of the 8 criteria below with successful examples, photos, supporting data, events, news clippings or websites.


Intellectual Capital Element

1. Empowering knowledge workers for innovation

Intellectual Capital Element: Human Capital (HC)

2. Strategizing, visioning and transformative leadership

Intellectual Capital Element: Human Capital (HC)

3. Creating client and user expectations/needs/experiences

Intellectual Capital Element: Relational Capital (RC)

4. Developing  internal & external networks and connectivity

Intellectual Capital Element: Relational Capital (RC)

5. Cultivating organizational innovation culture

Intellectual Capital Element: Structural Capital (SC) – Innovation Capital

6. Investing and delivering knowledge-based products/services/solutions

Intellectual Capital Element: Structural Capital (SC) – Innovation Capital

7. Enforcing knowledge practices and systems for knowledge creation

Intellectual Capital Element: Structural Capital (SC) – Process Capital

8. Implementing  creative and  virtual space to create stakeholder value 

Intellectual Capital Element: Structural Capital (SC) – Process Capital

 (ii) Among the 8 criteria, please give a rating (from 1 to 7) in the form of a score to the relative importance of each of these criterion which you think is important to the success of your organization. Also please pick up any THREE criteria (put a tick in the box) which your organization  has performed  most well).


Part B - Innovation Performance 

You may address one or more of the following measures for your organization by providing a self-appraisal and supplemented by data and evidence for each of the measures.

  • New products/new services/new business models developed
  • Market share/new product sales
  • Patents/licenses/loyalties
  • Revenues /incomes/turnover
  • Customer/client satisfaction
  • Prizes/awards/honors, etc.
  • Patents/ publications/new ideas etc.


Submission Guidelines

The Submission Report should include the following Parts A and B in the format as follows. 

  • A4-size, with single-lined spacing and minimum font size of 12 points 
  • Maximum 2 pages per criteria for Part A; maximum 1 page per measurement for Part B (including tables and figures) 
  • Appendices (optional such as such as company annual reports, articles, newspaper clippings etc.; maximum of 5 items) 
  • Start a new page for each section 
  • Insert page numbers in the report 
  • File size is limited to 20 MB