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KMIRC's consultancy projects span all stages of the enterprise’s KM Journey. Through these high level consultancy services, KMIRC has helped various sectors ranging from public utilities, aviation, government, manufacturing, social work, printing and publishing, healthcare and more to kick-start and fine tune their KM journey yielding productivity enhancements, cost savings, innovations, as well as enhanced trust for knowledge sharing. 

1. Strategy formulation
One of the very first tasks in embarking on a KM journey is to define a strategy.

2. KM Framework evaluation
Creating a KM strategy is not a one-off event. A strategy needs to be re-calibrated from time to time taking into consideration of new developments and change in internal and external factors. Impact assessments and gap analysis need to be conducted.

3. Knowladge System Evaluation and Assessment
Technology plays a key role in many KM processes and stages of a KM journey. After formulation of a KM strategy, many organisations proceed to adopt some kind of technologies to support and enhance their collaborations and knowledge sharing efforts.

4. Information Classification and Knowladge Navigation
When it comes to locating stored knowledge, knowledge workers adopt two common ways - search and navigation. In fact, searching and organising knowledge are intrinsically related. Taxonomy development and maintenance is an area in KM that is dedicated to the organisation and navigation of codified assets. Several departments have identified the need to create and maintain taxonomies.

Types of KM projects 

People & process-oriented KM initiatives

  • Cultural and Readiness Assessment
  • Formulation of a KM Strategy, Framework & Strategic Planning
  • Knowledge Audit & Knowledge Management Audit
  • Change Management
  • KM Assessment including the definition of metrics &
  • eporting of Intellectual Capital (IC)
  • Community of Practices / Special Interest Groups (SIG)

 Technology-oriented KM deployments

  • Search Engine configuration, testing & deployment
  • Taxonomy development, maintenance & governance
  • Collaboration System
  • Enterprise Portal
  • Electronic Document Management System (EDMS)
  • Knowledge / Information Repositories
  • Content Management System (CMS) & Applications (CMA)
  • E-Learning
  • Intelligent System
  • Blogging / Weblogs / RSS Readers / Wikis

Our customers



  • Architectural Services Department
  • Census and Statistics Department
  • Child Assessment Services (CAS)
  • Correctional Services Department
  • Department of Health Child Assessment Services
  • Department of Health
  • Electrical and Mechanical Services Department (EMSD)
  • Environmental Protection Department
  • Fire Services Department
  • Hong Kong Post Office
  • Housing Authority
  • Intellectual Property Department
  • Office of the Government Chief Information Officer
  • Social Welfare Department
  • The Civil Services Training and Development Institute
  • The Hong Kong Council of Social Service
  • The Hong Kong Police Force
  • The Land Registry



  • Automated Systems Limited
  • Avant Werx Pet Limited
  • Bank of China
  • Baptist Oi Kwan Social Service
  • British Academy of Management (BAM)
  • British Council
  • Canossa Hospital
  • Cathay Pacific
  • CLP Power Hong Kong Limited
  • CyberWisdom
  • Cystal Group
  • CSC
  • Family Planning Association of Hong Kong
  • Free Methodist Church
  • Guangzhou Municipal Science & Technology Progress Fund
  • Hong Kong Dragon Airlines LImited
  • Hong Kong Electric
  • Hong Kong Red Cross
  • Infocomm Development Authority (IDA)
  • Jardines IT Group
  • Johnson Electric
  • Knowledge Business Network Co. Ltd.
  • Lee Kee Group
  • Leo Paper Group
  • Microsoft Research
  • MTR Corporation
  • Nikyang
  • Oracle
  • Orient Overseas Container Line Ltd.
  • Pico Global Services Limited
  • PTTEP Group
  • PwC
  • Securities and Futures Commission
  • The Australian Army
  • Towngas
  • Yan Oi Tong