Other KM Events

Details:

Miss Nikolina Dragičević delivered a seminar on Service design thinking: Human-centered methodology for service innovation in Towngas. 

Seminar Content Highlights: In today’s business world, the term “service design thinking” is a popular buzzword of organizations wanting to increase their bottom line of innovation. However, it largely remains unclear what does it really mean human-centered design and how companies can apply it for service innovation. In this talk, you can learn basic methods and principles used in service design thinking, when to use them and what they can accomplish in service innovation projects.