Effective Interpersonal Communication Skills

Introduction

The aim of this seminar is to enable participants to develop essential interpersonal communication skills that will enable them to build positive relationships at work. The seminar will use case studies to examine the key principles, and will highlight areas that those involved need to be alerted to.

Course Objectives

On completion of this seminar, participants should be able to:

• develop skills to establish positive relationships in the workplace;
• acquire the basic understanding and practice skills in interpersonal communication;
• integrate personal abilities, feelings, values and attitudes of one’s role into the practice of the society.

Target Participants

HKIE Member or engineer

Course Contents

1. Process and Pattern of Human Communication
   To introduce the elements of human communication process in relationship between different personalities and guidelines for effective interpersonal communication.
2. Relationship
   To introduce the core conditions of empathy, genuineness and respect in developing an effective relationship.
3. Interpersonal Communication Skills in Workplace
   To acquire the essential skills of communication in workplace: making an impressive meeting; making an impactful presentation; relating an interpersonal communication

Award

Certificate of Attendance

Medium of Instruction

Cantonese (course materials in English)