Quality Assurance (QA) Policy
The Industrial Centre is committed to conducting its education and training business
in a professional and socially responsible manner, consistent with its vision statement
and mission objectives. Quality is perceived as the presence of value rather than
the absence of defects.
In pursuit of excellence, we commit ourselves to:
- Design our programmes in response to the changing needs of industry and the community;
- Liaise appropriately with other closely related Institutions, Departments and Units
in planning, designing, implementing and reviewing our training and teaching activities;
- Ensure that programme aims are explicit and relevant in every case;
- Ensure that our products, services, operations and off-Centre activities comply
with all applicable statutory regulations and requirements;
- Organize and deliver our educational and training programmes in the most effective
way to facilitate learning and technology transfer;
- Provide a novel ‘learning factory’ environment to foster innovation,
creative thinking and value-added learning;
- Conduct our operations in a manner that minimizes risk, prevents pollution, conserves
resources, and proactively addresses occupational and environmental issues in the
- Design and implement an interactive Web-based Quality Management System (QMS) that
provides both a communication channel for staff on QA matters and a vehicle for
monitoring continuous improvement;
- Design and implement an effective trainee assessment system consistent with the
prevailing assessment regulations of the University;
- Provide effective mechanisms to solicit advice of external experts and ensure client
- Integrate a Total Quality Management (TQM) concept into our business and decision-making
processes, and regularly monitor our performance for ongoing improvement and cost-effectiveness;
- Train our staff adequately in the QMS and other Quality Assurance matters, and foster
the evolution of a quality culture within the Centre; and
- Conduct regular internal audits to ensure that all of the above are actively pursued
by everyone concerned.
Environmental Safety & Health (ESH) Policy
It is the policy of the Industrial Centre to provide a safe and environmentally-friendly
workplace and to ensure, as far as is reasonably practicable, the health and safety
of all concerned, including its staff at work, students and trainees in the course
of training, visitors and others who may be affected by the activities of the Centre.
Compliance with all environmental and occupational safety & health (EOSH) legislation
shall take precedence over other matters. Specifically, criteria involving EOSH
shall take precedence in all decision concerning research and development projects,
including project work undertaken by trainees/students and staff.
All Units within the Centre shall ensure that effective safety training is provided
regularly for both trainees and staff in those areas of concern.
The Centre will aim at a maximum practicable level of safety performance by implementing
an effective EOSH management system to assure that:
- Good EOSH practices shall be developed, promoted and actively pursued by all staff
- Any potential incidents, environmental or occupational safety risk shall be identified,
assessed and controlled as low as reasonably practicable; and
- All contractors, working partners, temporary staff or visitors shall also meet the
same EOSH standards and requirements of the Centre.
Members of staff are required to exercise their designated authority, to take the
appropriate level of EOSH responsibility for their actions, and to contribute proactively
towards the Centre's EOSH management objectives.
This departmental Policy should be implemented and regularly reviewed in conjunction
with the Health and Safety Policy and Environmental Policy of the University.