About IC


Quality Assurance (QA) Policy

The Industrial Centre is committed to conducting its education and training business in a professional and socially responsible manner, consistent with its vision statement and mission objectives. Quality is perceived as the presence of value rather than the absence of defects.

In pursuit of excellence, we commit ourselves to:

  • Design our programmes in response to the changing needs of industry and the community;
  • Liaise appropriately with other closely related Institutions, Departments and Units in planning, designing, implementing and reviewing our training and teaching activities;
  • Ensure that programme aims are explicit and relevant in every case;
  • Ensure that our products, services, operations and off-Centre activities comply with all applicable statutory regulations and requirements;
  • Organize and deliver our educational and training programmes in the most effective way to facilitate learning and technology transfer;
  • Provide a novel ‘learning factory’ environment to foster innovation, creative thinking and value-added learning;
  • Conduct our operations in a manner that minimizes risk, prevents pollution, conserves resources, and proactively addresses occupational and environmental issues in the workplace;
  • Design and implement an interactive Web-based Quality Management System (QMS) that provides both a communication channel for staff on QA matters and a vehicle for monitoring continuous improvement;
  • Design and implement an effective trainee assessment system consistent with the prevailing assessment regulations of the University;
  • Provide effective mechanisms to solicit advice of external experts and ensure client feedback;
  • Integrate a Total Quality Management (TQM) concept into our business and decision-making processes, and regularly monitor our performance for ongoing improvement and cost-effectiveness;
  • Train our staff adequately in the QMS and other Quality Assurance matters, and foster the evolution of a quality culture within the Centre; and
  • Conduct regular internal audits to ensure that all of the above are actively pursued by everyone concerned.

Environmental Safety & Health (ESH) Policy 

It is the policy of the Industrial Centre to provide a safe and environmentally-friendly workplace and to ensure, as far as is reasonably practicable, the health and safety of all concerned, including its staff at work, students and trainees in the course of training, visitors and others who may be affected by the activities of the Centre.

Compliance with all environmental and occupational safety & health (EOSH) legislation shall take precedence over other matters. Specifically, criteria involving EOSH shall take precedence in all decision concerning research and development projects, including project work undertaken by trainees/students and staff.

All Units within the Centre shall ensure that effective safety training is provided regularly for both trainees and staff in those areas of concern.

The Centre will aim at a maximum practicable level of safety performance by implementing an effective EOSH management system to assure that:

  • Good EOSH practices shall be developed, promoted and actively pursued by all staff and trainees; 
  • Any potential incidents, environmental or occupational safety risk shall be identified, assessed and controlled as low as reasonably practicable; and
  • All contractors, working partners, temporary staff or visitors shall also meet the same EOSH standards and requirements of the Centre.

Members of staff are required to exercise their designated authority, to take the appropriate level of EOSH responsibility for their actions, and to contribute proactively towards the Centre's EOSH management objectives.

This departmental Policy should be implemented and regularly reviewed in conjunction with the Health and Safety Policy and Environmental Policy of the University.