Joint IAEE/SD Forum on The Catalysts for Innovation

"Steering a course towards enthusiasm has a positive impact on the way we treat each other. If we understand these dynamics, it has considerable consequences for the way we arrange and run organisations. Work becomes more enjoyable, gives deeper satisfaction and has greater value for the surroundings. Companies that operate on enthusiasm not only become more successful, but also more client-oriented and they start behaving in a more socially responsible manner... Organisations will no longer be dominated by thinking in terms of problems, but the enthusiasm of clients and employees will provide the direction." - by Riji Vogelaar

Mr. Rijn Vogelaar will talk about the dynamics of enthusiasm and share practical advice on how it helps senior executives discover customers’ engagement that can create a flow of enthusiasm among colleagues and generate more customers.