The Star Negotiator Workshop©
Rundown

Day 1

Morning Session

  • Welcome and Introduction
  • Negotiation on the Go
    - Importance and personal responsibility for negotiation
    - 5 key attributes of Star Negotiator
    - Willingness to negotiable and importance of range
  • Preparation Stage
    - What’s included in the preparation stage?
    - Ma-ma Technique
    - Case scenarios
    - 3 negotiating styles and SDI®
    - Tactics

Afternoon Session

  • Introduction Stage
    - Opening of negotiation - What should you say?
  • Objection Stage - Part 1
    - Conflict sequence and triggers
    - 5 steps of Conflict Management
  • Review of Takeaways and Concluding Remarks

 

Day 2

Morning Session

  • Welcome and Introduction
  • Review of Day 1
  • Objection Stage - Part 2
    - Deadlock breaking and answering without answering
  • Creation Stage - Part 1
    - Challenge Mapping

Afternoon Session

  • Creation Stage - Part 2
    - 3 way of negotiation
    - Concession making & taking
  • Follow-up Stage
    - Communication challenges
    - Problems and how to fix them?
    - Post negotiation audit
  • Conclusion
    - Action plans
  • Review of Takeaways and Concluding Remarks