Service Marketing
Students' Quotes

Ms Annie Kam

Associate Sales Director Esquel Enterprises Limited

Thanks for your sharing with all those cases & examples, those help us a lot to understand the concepts and theories.

Ms Sigrid Lau

Senior Manager, Solutions Design DHL ISC (Hong Kong) Limited

Thanks. It's very inspirational. You give a lot of great examples which can really drive me to make changes at how to deal with customers.