Management Consulting

Nine subjects are provided to enhance knowledge and skills for preparing practitioners to be a Certified Management Consultant (CMC).

Each session comprises 7.5 hours, total 150 contact hours in 6 months.

Business Systems Diagnostics - Perspectives, Methods & Tools
Corporate Turnaround (4 sessions)
  • Know the ‘hardware’ - Outline the main principles used in effective organization structure analysis and design.
  • Know the ‘software’ - Understand how organizational goals, policies, strategies and procedures come together when these are not working properly.
  • Set out key management control systems for monitoring and managing performance.
  • Understand how to employ the analytical tools to identify organizational problems and determine appropriate action, moving from strategy to more operational matters.
  • Outline the key principles and analyses to achieve effective change.
Problem Analysis and Formulation (1 session)
  • Understand and apply the core stages in managerial and business problem solving
  • Problem Situation and Analysis
  • System Thinking
  • Organizational Health Indexes and Climate Testing
  • Problem Solving Techniques for Complex Problems
Consulting Methodologies and Tools (1 session)
  • Understand and select which general business analytical approach/tools to apply.
  • Demonstrate the facilities in using such tools through repeated practices.
  • Mix and match tools to strengthen their ability to analyze more complex challenges.
Mitigating Risks and Managing Crisis (2 sessions)
  • Understand the barriers to effective Enterprise Risk Management (ERM) implementation and solutions.
  • Know the concept of Enterprise Risk Governance (ERG). Address the role of the Board in risk management.
  • Conduct gap analysis and maturity assessment to overview for the existing risk management practice. Prioritize the risk exposures and set an action plan.
  • Establish and reinforce ways to develop an open-culture where risks would be addressed at the frontier.
Process Consulting, Research, Project Management & Delivery
The Skillful Consultant Series (3 sessions)
  • Understand and apply the core consulting skills at work (e.g. skills of interviewing, coaching and counseling, facilitation, resolving conflict & negotiation).
  • Master these skills at a consultant level.
  • Demonstrate the understanding and facilities in exercising and performing these skills in a business setting, i.e. develop a winning proposal.
Managing a Management Consulting Project with Real Clients (4 sessions over 3 months)
  • Participate and manage an entire and real consulting project
  • Project and Change Management
  • Managing Clients and Transformation
  • Managing Self and Other Professional Staffs
Strategy Consulting & Professional Development
Market, Process and Customer Analyses (2 sessions)
  • Conduct market and customer analyses: SWOTs, Total Quality Management (TQM), Six Sigma, quality assurance & improvement, Customer Relationship Management (CRM), Activity Based Cost (ABC) analysis & Present Mode of Operation (PMO) study.
  • Map core processes using a process mapping software.
  • Apply Business Process Design or Redesign.
Professional and Career Development (1 session)
  • Understand the consulting industry and its key mode of operations.
  • International Council of Management Consulting Institutes (ICMCI) and Institute of Management Consultants (IMC)
  • Career development and memberships of management consultants.
  • Conduct and Code of Ethics of management consultants.
  • Certification process of Certified Management Consultants (CMC) - test of the Code of Professional Conduct, presentation on case study, interview by IMCHK.
Developing Innovative Solutions (2 sessions)
  • Develop innovative proposals, structure agility into marketing and design an organization around mission critical processes, changing customer behaviors and open data, in an increasingly connected world.