Dr Alice Hon is an Associate Professor in the School of Hotel and Tourism Management, The Hong Kong Polytechnic University. Her research focuses on employee motivation and creativity, leadership and culture, customer satisfaction, and employee service and firm performance outcomes. The central theme of her current work is the desire to explore the human resources management practices among these areas that motivate or hinder employee creativity, service innovation, and firm performance.

Dr Hon is the Associate Editor of Cornell Hospitality Quarterly and the Coordinating Editor of International Journal of Hospitality Management. She currently serves on several prestigious academic journals as editorial board members such as Cornell Hospitality Quarterly, Journal of Hospitality and Tourism Research, International Journal of Contemporary Hospitality Management, and International Journal of Hospitality Management.

Dr Hon has published leading journals in hospitality and management fields, and her research has been mentioned by public social media (e.g., Hong Kong South China Morning Post). Besides teaching and research, she also engages in public service and in consulting and executive development program (EDP) for organizations in Australia, China, and Hong Kong.