Hall Fees (Undergraduate Students)
1. Fee Types
A) Hall Lodging Fee
- Hall lodging fees of residential year 2019/20 covers from 30 August 2019 to 29 May 2020, payable in two instalments to cover the residential period of the 1st and 2nd semester respectively.
- Residents are NOT entitled to any adjustment for late check-in or early departure during the first 2 weeks or last 2 months of the residential year.
- Lodging Fees:
Hung Hom and Homantin Halls: The daily rate is set at $46.5 in 2019/20 ($12,741 for the whole period) for both double and triple rooms (triple rooms are only available in Homantin Halls).
B) Hall Caution Money ($500)
It is refundable upon official withdrawal from or termination of Hall residence, subject to no claim on Hall residence or other Hall related charges being outstanding. Any residual amount of the Hall Caution Money after any deduction shall be refunded in due course.
C) Hall Function Fee ($150 per semester)
- It is payable in two instalments (covering the residential period of the 1st and 2nd semester respectively) for various Hall education programmes and is non-refundable irrespective of whether the resident attends any of these programmes or not.
- It is non-refundable if the resident has resided over 2 weeks of a semester. It can be exempted if the resident checks in within the last 2 weeks of a semester.
2. Payment Schedule
To confirm their acceptance of the residential offer, applicants shall be required to pay the Hall fees, including Hall Caution Money, Hall Function Fee for the 1st semester and Hall Lodging Fee for the 1st semester. Those who fail to settle the Hall Fees on or before the due date will have their hall application disqualified. The Hall Function Fee for the 2nd semester and Hall Lodging Fee for the 2nd semester will usually be collected in November of each year.
In case applicants withdraw their hall offer before check-in, they should immediately inform the Hall Administration by email, and they are still liable to pay the Hall Cancellation Fee of $500, and the lodging fee incurred up to the date of notification, and the Hall Function Fee of the 1st semester if the notification date is 2 weeks beyond the expected check-in date.
3. Payment Means
A) E-banking (Bill Payment Service on Internet)
Follow these steps to open an e-banking account and effect an e-payment:
- Open a Bank-in-One account in Hang Seng Bank Limited 3 working days beforehand to use the Bill Payment Service for settlement of the Hall fees. (Note that Bank-in-One account is free of charge to students and without the requirement of a minimum deposit in the account)
- Upon receiving the e-debit note from the Student Account System of the Finance Office, go to website http://www.hangseng.com/e-banking to register and effect the payment accordingly.
- Keep a record of the reference number after the transaction.
- To allow time for transfer of payment to PolyU, remember to settle the e-payment at least 2 working days before the due date of your e-debit note.
Follow these steps to effect a PPS payment:
- Register a PPS account at a PPS registration terminal installed on the podium floor of the Shaw Amenities Building or any other terminals;
- Upon receiving the debit note, register the bill first by quoting the debit note number specified on the debit note according to the instructions at 18013 (Cantonese) or 18011 (English);
- Settle the bill by dialing 18033 (Cantonese) or 18031 (English). The merchant code of the University is “77”;
- Keep a record of the reference number after the transaction;
- To allow time for transfer of payment to PolyU, residents are reminded to settle the e-payment at least 2 working days before the due date of the e-debit note.
Follow these steps to effect the payment by ATM:
- Approach an ATM terminal of HSBC, Hang Seng Bank or JETCO with Bill Payment service;
- Enter your personal password to activate and follow the normal ATM process;
- Select “Bill Payment” shown on the screen;
- Select payment for “Universities”
- Choose “PolyU” from the list, enter the Debit Note number and follow the steps shown on the screen;
- Keep the ATM receipt for record and verification of the payment number when necessary.
Students may print a physical Debit Note at SAE system of Finance Office and then pay cash at any branch office of Hang Seng Bank. If pay by a cheque is really necessary, please do it at least 3 working days before your payment deadline.
4. Deferred Payment of Hall Fees
Students interested in Hall residence are reminded that they should secure sufficient financial support for Hall fees before their commencement of Hall residence. Deferred payment of Hall Fees will not be entertained without sound and valid justification.
5. Non-payment of Hall Fees
As a standing practice, the Hall Administration will send a reminder email to all students before the Last Date of Payment (LDP) of the Hall fees concerned. Students who fail to settle the Hall Fees by this LDP will be subject to the following disciplinary actions.
|Overdue date after LDP||Disciplinary Actions|
|Step 2||If the Hall fees are still outstanding after the LDP of the 2nd debit note, the above-listed actions (1-3) will be repeated, plus an administration charge of $100 shall be charged to the student for reinstating his/her access right for the 2nd time and the issuance of a 3rd debit note for a deferred payment period of 1 more week.|
Students with the 3rd debit note outstanding* will have their Hall Residence terminated with immediate effect as stipulated in Hall Regulations and requested to check out from the Halls within 7 days.
*As stipulated in the PolyU Student Handbook, “the University reserves the right to withhold the issuance of an award parchment or any certification of study to a student who has unsettled matters with the University”.
6. Cancellation & Withdrawal from Hall Residence
A) Students are required to input their bank account number in “Student Account Information” to expedite the refund process. According to Students’ Handbook, refunds / payments from the University should be made by autopay to students. Students should maintain their bank accounts until completion of all payments / refunds from the University.
B) Exchange students will get the refund by "Post-Cheque Method". All refund will be posted by cheque to the corresponding address recorded in Academic Secretariat student database. Students will receive the cheque around 4 weeks after the check-out date. The cheque will be in Hong Kong dollors and valid for 6 months only. In case you cash the cheque in your local bank, your bank may charge a handling fee.
C) Final year students, including non-local students, should retain their bank account in Hong Kong after check-out for receiving hall refund. We understand from Hang Seng Bank that PolyU graduates can retain their bank accounts for 1 year after graduation without payment handling charge. You may contact your local bank directly for details.
D) In case a refund is pending over 5 years due to the fault of relevant student (e.g. a) a local student rejected to provide his/her bank account information for refund purpose; b) the address provided by a non-local student for sending the refund cheque is not accurate; c) a non-local student has not deposited the refund check) and the University cannot contact the relevant student, the refund will be confiscated and subsequent request for refund will not be entertained.