KEYNOTE SPEAKERS
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Professor Shouzhen Cheng |
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Bio Shouzhen Cheng, Director of Nursing Department of the First Affiliated Hospital of Sun Yat-sen University, Chief Nurse, Postgraduate Supervisor, was elected as the Chairman of Respiratory Care Committee of Chinese Nursing Association, the President of Guangdong Nursing Association, the Chairman of the Critical Care Committee of Guangdong Nursing Association and the Director of Guangdong Nursing Quality Control Center. She also acts as the Vice Chief Editor of Chinese Journal of Nursing, Chief Editor of Modern Clinical Nursing.
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Bio Professor Phillip Della is the Head of the School of Nursing, Midwifery and Paramedicine at Curtin University. He has a strong track record in health policy research and evaluation and is the Chair of the Committee on Health Communications for the Australian Commission on Safety and Quality in Health Care. He has been a chief investigator on three Australian Research Council Linkage Grants looking into the role of Nurse Practitioners and projects investigating effective communication in clinical handover. Abstract (Day One) Linking clinical communication research - a collaborative approach Key areas:
Healthcare systems need to revisit critical components of their communication process. This presentation draws together the collective findings of studies undertaken by researchers working together on health communication. The combined research findings indicate that health communication is not a soft science, but a critical component of safe healthcare delivery. Safe healthcare delivery depends on the quality of clinical communication. If this is missing, then patients will suffer, and it will also cost the healthcare organisation. The communication between healthcare providers needs to focus on the safety aspects of care to reduce patient harm, and communication within the health professions needs to focus on quality. Translation into clinical practice of numerous research findings has been somewhat limited, and while the previous focus of many studies has been on clinical handover, this is only the beginning as research needs to focus on each aspect of clinical care. Research into clinical communication for safety must include all elements of the patient care trajectory, and the questioning to improve compliance, for improving forcing functions to reduce clinical error, and the adoption of a point-of-care technology to assist clinical professionals. |
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Dr Fiona Geddes |
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Bio Dr Fiona Geddes is an Adjunct Research Fellow at Curtin University. Fiona has conducted extensive research into how people’s perceptions of workplace relationships and leadership influence safety behaviours of workers and organizational culture. Prior to entering academia, Fiona worked for fifteen years in the aviation industry as both a line operations manager and as a safety and human factors trainer. Abstract (Day Two) Communicating for Safety Phone App Presentation Communication is a key safety and quality issue that is vital in all aspects of healthcare delivery. In recognition of this, the Australian Commission on Safety and Quality in Health Care has a dedicated program to improving clinical communications. The purpose of the Communicating for Safety phone App is to provide a resource to support improvement and reduce risk in communications between clinical team members. The information and communication tools in the Phone App are intended to help junior staff plan and conduct the clinician to clinician communications needed to manage patients who are at risk of, or are, clinically deteriorating. In this presentation we show some of the C4S App resources including: Patient risk, iCARE3, iSoBAR NOW, Situational awareness and Assertion. |
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