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Get Start Guide

Click HERE to download the get start guide.

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Course creation

Course on Learn@PolyU will be created from the subject information provided by Academic Secretariat (AS) and arranged by eLearning coordinators in your department. Normally courses will be ready for Lecturer two weeks before the new semester start.

Tentative schedule of Learn@PolyU for 2019/20: 

  

 Course creation for Lecturer   

 Students enrollment   

 Semester 1 

2019-08-15 

2019-08-28 

 Semester 2 

2020-01-03 

2020-01-10 

 Semester 3   

2020-05-13 

2020-05-21 

(2020/21) Semester 1

(Last update: 2019-12-23

If you want:

  • Your course available earlier
  • Request to copy the course content from your previous course
  • Course combine/split with co-teaching staff

Please contact the e-Learning coordinators from your department. 
 
If you want your courses available different from AS subject (e.g. Sandbox or Trial). Please complete the attached excel file and send it to HelpCentre Online Tracking Service (HOTS) system for further assistance.

Course combine / Split

If you want your course combine/split with co-teaching staff, you can contact the eLearning coordinators in your department for arrangement. 

Please note that within the same subject section code (same student group), having separate Bb courses for different subject components (e.g. lecture, tutorial, etc.) is not recommended. For more information, please read the Guidelines for Blackboard course creation which were approved by LTC (68th LTC meeting – Agenda Item 7: https://www2.polyu.edu.hk/ltc/1_ABOUT/ltc_minutes.html). These guidelines are being progressively introduced and for this semester large classes with lecture size 200 students or above and selected GUR subjects (FS - Freshmen Seminar, CAR – Cluster Area Requirements) will need to follow these guidelines for course creation.  

Copy course content to another course

Copying and/or moving course content from one semester to another is the most convenient way for you to reuse and adapt existing course structures, materials and content. For more information about Copying and Moving Course Content, select from the following: 

  1. Enter the previous course with the content you want to copy. 
  2. On the Control Panel, expand the Packages and Utilities section and click Course Copy.  
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  3. Select the option: Copy Course Materials into an Existing Course. 
  4. In the Destination Course ID box click the Browse button to view a list of your courses.  
  5. In the popup window that appears, select the appropriate course ID from your list of courses and click Submit. The course ID will be populated in the Destination Course ID box. 
  6. Select the course materials that you want to copy over to the existing course. We recommend Select All.
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  7. In the File Attachments section, select 

    Copy links and copies of the content: Make copies of linked files, but only those files that are linked. Files within the course's home folder that aren't linked to any content within the course aren't included in the copy; or 

    Copy links and copies of the content (include entire course home folder): Make copies of all files in the course's home folder regardless of whether those files are linked to course content. 

    *Note: DO NOT select Include Enrollments in the Copy. 

  8. Click Submit. 

    Once you have received the email, enter the destination course and check that the course was copied successfully. 
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Student Preview Mode

You can experience your course from the view of student via the student preview mode. The preview student user created in your course will be able to perform all student activities such as assessment submission and view grade. 

To enter student preview mode, select the Enter Student Preview icon:
preview

Student preview creates a student account, called the preview user. You're logged in as the preview user and enrolled in the current course. When you enter student preview mode, the student preview bar appears at the top of each page. The bar displays the text "Student Preview mode is ON" and has Settings and Exit Preview functions:
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Select Exit Preview to exit the student preview. If you leave the course and don't exit from student preview, when you return to the course, you'll be in student preview mode. When you exit the student preview, you're asked if you want to keep or delete the preview user and all associated data:
exit preview

If you want a trial course or user testing accounts on LEARN@PolyU, you can contact IT HelpCentre at 2766 5900.

Course export / backup

  1. On the Control Panel, expand the Packages and Utilities section and click Export/Archive Course. 
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  2. On the Export/Archive Course page, click Export Package on the Action Bar. 
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  3. In the Select Course Materials section, either click Select All or select the checkboxes for each course area and tool to export. 
  4. Click Submit. 

    When you submit the Export Course page, the system begins to create the course package. When the package is completed, you will receive an email from the system. After you receive the email, you can download the course package. When you receive the email, click the Refresh button to see the course package link. 
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Get start of Blackboard Collaborate

Blackboard Collaborate is a full-featured online conference platform which supports video, voice, chat as well as file and screen sharing. A lecturer could arrange a online lecture of up to 250 participants without any restriction.  For online lecture with more than 250 participants, please contact the IT HelpCentre at 2766 5900 for special arrangement 3 days in advance.Blackboard Collaborate is a full-featured online conference platform which supports video, voice, chat as well as file and screen sharing. A lecturer could arrange a online lecture of up to 250 participants without any restriction.  For online lecture with more than 250 participants, please contact the IT HelpCentre at 2766 5900 for special arrangement 3 days in advance.


Guide: https://learn.polyu.edu.hk/bbcswebdav/xid-18169298_1

FAQs: https://www.polyu.edu.hk/its/faq/index.php 

Share Blackboard Collaborate lecture recording



Teachers can share the recordings to students for revision:

1. Go to “Tools” page and click “Blackboard Collaborate Ultra”
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2. Click the “Menu” button inside the “Blackboard Collaborate Ultra” and click “Recordings”
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3. Highlight the targeted recording and click “Recording Option” and then click “Copy Link”
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4. In “Content” page, click “Build Content” -> “Web Link”
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5. Rename the recording and paste the copied URL in into URL filed and Submit
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Download Blackboard Collaborate recording

Teachers can download the recordings for further editing.Teachers can download the recordings for further editing.

1. Go to “Tools” page and click “Blackboard Collaborate Ultra” 
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2. Click the “Menu” button inside the “Blackboard Collaborate Ultra” and click “Recordings” 
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3. Highlight the targeted recording and click “Recording Option” and then click “Download”
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Send notice to students about the online classroom

Teachers can create an announcement and send out to students by email to notify them about the online tutorial details.Teachers can create an announcement and send out to students by email to notify them about the online tutorial details.

1. Inside the course, go to “Announcements” page and click “Create Announcement” 
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2. Type the email subject in “Subject” field and email body in “Message” field 
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3. Check an option “Send a copy of this announcement immediately” to send out the announcement to enrolled students by email. 
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4. Click “Submit”

 

Share external file's audio and video (e.g. YouTube) in Blackboard Collaborate Ultra

Moderators and presenters can share video with audio and audio files in a session from Chrome. All attendees will hear what is played. The way you share audio and video with audio depends on if you're using a Windows® or Mac OS® computer.

Windows

On Windows, you can share all audio on your desktop, such as YouTube videos or files you have on your computer.

  1. From a Chrome browser, open the Collaborate panel and select the Share Content tab.
  2. Select Share Application/Screen.
  3. Select the Entire Screen or Chrome Tab option.
    If you select the Chrome Tab option, choose the tab you want to share from the list.
  4. Select the Share audio check box.
  5. Select Share.

Mac OS

On the Mac OS, you can only share video audio and audio files from a Chrome tab. Share video from sites like YouTube. Or open video and audio files you have on your computer in a new Chrome tab to share them.

  1. From a Chrome browser, open the Collaborate panel and select the Share Content tab.
  2. Select Share Application/Screen.
  3. Select the Chrome Tab option.
  4. Select the Share audio check box.
  5. Choose the tab you want to share from the list.
  6. Select Share.

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Grant the right to student on using microphone and camera in Blackboard Collaborate Ultra

We have the below suggestions on using this function.

Lecture (Large group of students)
We recommend turn the “Share Audio”, “Share Video” and “Draw on whiteboard and files” to be OFF. Because it will not disturb your presentation.

Tutorial (Small group of students)
We recommend turn the “Share Audio”, “Share Video” and “Draw on whiteboard and files” to be ON that allow interaction between teacher and students.

Here are the steps to turn ON/OFF the function.

  1. Go to “Tools” page and click “Blackboard Collaborate Ultra”
  2. Highlight and Click the “Course Room”
  • In “Session Settings”, check “Share audio”, “Share video” and “Draw on whiteboard and files” to turn the function ON.
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  • In “Session Settings”, uncheck “Share audio”, “Share video” and “Draw on whiteboard and files” to turn the function OFF.
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Change the display language in Blackboard Collaborate

You can change the display language in Blackboard Collaborate in Chrome.

  1. On your computer, open Chrome.
  2. At the top right, click More bbcollan2020 10 Settings.
  3. At the bottom, click Advanced.
  4. Under "Languages," click Language.
  5. Next to the language you'd like to use, click More bbcollan2020 10.
  6. If the language isn't listed, add it by clicking Add languages.
  7. Click Display Google Chrome in this language or Display Chrome OS in this language. 
  8. This option is only available on Windows and Chromebook computers.
  9. Restart Chrome to apply the changes.

Host a Blackboard Collaborate Session for more than 250 attendees

Blackboard Collaborate Ultra sessions can support up to 500 attendees, however Blackboard requests advance notice of at least 4 working days per session that require to support more than 250 concurrent attendees. Please follow the instructions below to create a scheduled session:

  1. LEARN @ PolyU Courses > Tools > Blackboard collaborate Ultra
  2. Press “Creation Session” and input the necessary information Including event Start and End Date and time by HKT.
  3. After this step please notify to ITS by HOTS, on your request for Large Collaborate Session required together with your:
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  • Course ID
  • Session name
  • Session start and end date & time

We will submit a tickets to Blackboard with your requires. Reminded that request must be notice of at least 4 working days per session.

Create individual group presentation on Blackboard Collaborate

You can divide the student into small group for individual presentation. Each group of students cannot access the other group’s presentation.

First, we need to divide the student into group.

  1. Under the “Course Management” Control Panel, click Users and Groups.
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  2. Select Groups.
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  3. In the Groups page, hover over “Create” and choose “Manual Enroll” to create.
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  4. In the new “GROUP INFORMATION” page, complete the required fields. Under the Tool Availability section and the Blackboard Collaborate Ultra area, make sure to select the entry “Allow all group members to create and access session recordings”.
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  5. Add students into group and click “Submit”.

Here is the step on joining the individual collaborate room.

For Teacher:

  1. Under the “Course Management” Control Panel, click Users and Groups.
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  2. Select Groups.
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  1. Select the group that you want to join.
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  1. Select “Collaborate”.
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  1. Click the “Join Room” button.
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For Students:

  1. Access their group from the Course Web content menu.
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  1. Choose the Collaborate tool.
  2. Click the “Join Room” button. 
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  1. Once in Collaborate, students can prepare their session by uploading any files and confirm their microphone is on and working.
  2. Students then choose the menu at the top left and select Start Recording. After the session is over, the recording will become available in about as much time as the length of the recording. It will be located on the group’s Collaborate page.
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** The recording is only available to group members and instructors/TAs via the group’s Collaborate page. Students cannot share a link or download the recording. Only the instructor/TA can get a link to the recording, edit the name, and delete the recording.

Course import / restore

  1. From the Control Panel, under Packages and Utilities, click Import Package/View Logs. 
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  2. Click Import Package. 
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  3. Click Browse My Computer to search for the course package. 
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  4. Click Select All or check the checkboxes for the course materials to be included. 
  5. Click Submit. 

    *Note: After you click Submit, the screen may sit there for several minutes. Do NOT click the Submit button more than once. 

    When the process is completed, the instructor receives an email. Depending the size of the course, this might take several minutes to several hours. For an average sized course, using a fast network, this process usually only takes a few minutes. 

Disabled course

A course must be made available before students enrolled in the course to view or access the course and its content. However, you may want to make a course unavailable during the building process or after a scheduled course has finished. 

If your course is unavailable, access is determined by course role. Only instructors can see and access unavailable courses from the My Courses tab and the course list, but they're marked as unavailable. Students and TA can't access those courses while they don't appear in the course catalog. 
 
If you want to make the course unavailable, you can submit the request to HelpCentre Online Tracking Service (HOTS) system with course ID and a release date. 

 

Tip: Please refer to the page of Blackboard Course Archive for details information

Add TA or student

eLearning coordinators in your department will arrange course creation a month before the first day of each semester. If you want to add teaching assistants, co-instructors and guest students, you can contact them with the user enrollment information such as the user’s PolyU NetID and course role. 

Students usually enroll one week before the first day of each semester. If students registered a new subject or drop a subject during the add/drop period, the changes will be appeared after one working day. 

How to enroll teaching assistant or guest student in a course? 

Instructors can use below features to add other users to their courses, such as teaching assistants, co-instructors and guest students. Any user with a PolyU NetID on Learn@PolyU can be added to the course: 

  1. Access the Users page from the Control Panel in the Users and Groups section.  
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  2. You will see a list of users in the current course. Go to the top of the page and click the button labeled Find Users to Enroll. 
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  3. Type PolyU NetID / student ID directly into the Username box, you can input more than one usernames as needed. Separate multiple usernames with commas.
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  4. Select the role that the user should have on your course by using the Role dropdown menu. 
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  5. Click on Submit to finish. 

Request for guest account

If you want to create a guest account in your course, you can submit the request to HelpCentre Online Tracking Service (HOTS) system with the below information, our support staff will contact you directly to discuss the request in detail. 

  • Purpose of creating the guest account 
  • Who will use the account 
  • Period of use 
  • Course ID on Learn@PolyU 

Create assignments

With assignments, you can create coursework and manage the grades and feedback for each student separately.

When you create an assignment, an additional column in the Grade Centre will be displayed automatically. From the Grade Centre or Needs Grading page, you can see who from the class has submitted their work and review their submitted works after the due date.

You can also create a group assignment and release it to one or more groups in your course. Each group submits one collaborative assignment and all members receive the same grade. You can create a single assignment and assign it to all groups, or create several unique assignments and assign them to the individual group.

Create a new assignment

You can create assignments in content areas, learning modules, lesson plans, and folders.

1. From the Assessments menu, select Assignment.

2. In Assessment Information section, provide the name, instructions, and the assignment document for students. You can use the functions in the editor to format text and add a document.
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3. You can also add a document in the Assignment Files section. You may:

  1. Select Browse My Computer to upload an Office document or PDF from your computer,
  2. drag files from your computer to the "hot spot" in the Attach Files area, or
  3. click Browse Cloud Storage and upload your files from Microsoft One Drive for Business
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4. Select a Due Date. Assignments with the due date assigned will be displayed automatically in the course calendar and the "To Do" module. Submissions are accepted after this date but are marked late.
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5. In the Grading section, type the Points Possible (100 is recommended). If you set the points possible to less than 1, letter grades may not be assigned correctly.
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6. Optionally, you can add a rubric to give more information about the level of achievement of the student in different grading criteria.
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7. In Submission Details, you may specify whether this is an individual or this is a group assignment. You may also define the number of attempts allowed for the assignment and how the attempts are to be scored.
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8. Make the assignment available when you're ready for students to access it.
 
9. Select Submit.

Grading assignments

In the Grade Centre, instructors can provide and manage students' grades for the assignment. The instructor can retrieve student submissions from the Grade Centre, add comments as well as attach files for students to follow up.

Accessing the Grade Centre  
When you create gradable items in your course, grade columns are created automatically in the Grade Centre. Access to the Grade Centre via the Control Panel. You can go directly to the Full Grade Centre. When students submit their works that is ready for you to grade, a Needs Grading
icon t gradeassignment icon1 appears in their cells.
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Grade student assignments  
1. Go to the row where the student you would like to grade and click the arrow t gradeassignment icon2 in the cell where the column represents the assignment you are grading.
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2. Click View Grade Details.
 
3. Click View Attempt to open the submitted assignment.
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4. Instructors can annotate, give comments and give a grade/mark to the attempt (Inline Grading). Users may click here to learn more about Inline Grading.

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5. Click Submit to complete the assignment grading for the student.

Hide grade column

If you do not wish student able to view their grade immediately after you submitted the grade and feedback, you can hide the grade column from students view.

To hide a grade column from students, open the column’s contextual menu and select Hide from Students (on/off), this setting is a toggle switch, select it once to hide the column, select it again to show it. If you see the icon t gradeassignment icon3 in the column header that means it is hidden from students view.
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Release student grade

In the Grade Center, instructors can provide and manage students’ grades for assignments, tests, discussion posts, journals, blogs, and wikis. The instructor can also create new grade columns for any activity or requirements they want to grade, such as special projects, participation, or attendance. The instructor can retrieve student submissions from the Grade Center, apply comments, and add file attachments for students to view.

Accessing the Grade Centre 

When you create gradable items in your course, grade columns are created automatically in the Grade Center. Access to the Grade Centre via the Control Panel. You can skip go directly to those items that needs to be marked such as Assignments, Tests or simply open up the Full Grade Centre. When students submit work that is ready for you to grade, a Needs Grading icon needgrading appears in their cells. 

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View and grade student assessments 
Video tutorial: How to open student works? 

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  • Assignments: You can deliver assignments to individuals or groups. If you graded a group assignment, the grade will be sent to all group members automatically by the system. You can use Inline Grading to grade and comment student submission online, no need to download the assignment file, click here to know more about Inline Grading. 
     
  • Tests: Most test questions are scored automatically by the system. If you create a test that is comprised only of questions scored automatically, the grades appear in the students' cells. If you create a test that contains questions that you need to score manually, such as Essays, the Needs Grading icon appears in students' cells. You must grade those questions before the test results appear in the students' cells. 
     
  • Discussion board, Blogs, journals, and wikis: If you enabled grading, you must manually grade submitted posts/entries. 
     
  • Surveys: Surveys are scored automatically by the system. When a student completes a survey, a Completed completed icon appears in the student's cell. To view survey results, open the column's menu and select Attempts Statistics. You can view the percentage of students who selected each answer. You can't view individual results as student responses are anonymous. 
     
  • Turnitin: Click here to read more in detail. 
     

Video tutorial: Download and Upload Grades from the Grade Center using WorkOffline

 

Hide grade and column from students view 

If you do not wish student viewing their grade immediately after you submitted the grade and feedback, you can hide the grade column from students view. To hide a grade column from students, open the column’s contextual menu and select Hide from Students (on/off), this setting is a toggle switch, select it once to hide the column, select it again to show it. If you see the hide icon in the column header that means it is hided from students view. 

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Student views grade and instructor's feedback 

Video tutorial: How students view their assignment grade and instructor’s feedback? 

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Please note that student do not allow to view classmates’ grade and feedback. 

If you have any problem on releasing grade to students, please contact us through IT HelpCentre with the course code, type of the assessment and the student ID (if any).

Download student assignment

  1. Access the Grade Center > Select Full Grade Center Access the Grade Center > Select Full Grade Center
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  2. Download Assignment Files by selecting the corresponding Grade Column
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  3. Selecting Student’s assignment files to download
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  4. Download the assignment package to your computer
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Remove Turnitin Paper

Once students have submitted  their assignment with Standard Repository or Institutional Repository settings then it will go in to the Turnitin database. Please note that deleting student's submission in Assignment Inbox will not completely delete the student's submission in Turnitin database. You can check Submit Paper for the setting about selected repository.

 

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If you do not wish student's submissions to be stored in Turnitin database, please select ‘No Repository’ setting. To delete the submissions in Assignment Inbox, you can check the box next to the student name, then click Delete button in the yellow prompt.

 

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Should you wish to completely remove a paper from the Turnitin database, the course instructor can create a ticket on HelpCentre Online Tracking Service (HOTS) system to request the paper's removal with the following information: the course code, paper ID, student name, assignment name and the reason of the paper’s removal.

Browser and Setting

About the details of supported browsers. Please check with the following website to see whether your web browser works with current version of Blackboard Learn

Browser Checker:
https://help.blackboard.com/Learn/Student/Getting_Started/Browser_Support/Browser_Checker

Mobile browsers are also supported for the Original experience. And we also encourage users to use Blackboard App (https://www.blackboard.com/mobile-learning/blackboard-app.html) and Blackboard Instructor (https://www.blackboard.com/mobile-learning/blackboard-instructor.html) which is a native apps supported for mobile and tablet devices.

Please noted that the following technologies were not supported in current version of LEARN@PolyU:

  • Windows XP
  • Windows, Mac OS, and Linux systems not running a supported browser
  • Internet Explorer
  • Firefox versions 48 and lower
  • Chrome versions 49 and lower
  • Safari versions 9 and lower
  • JRE 5 for Blackboard Learn Original user interfaces