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Non-academic Advising

For academic advising, student can approach the academic advisor of your faculty, school of department first. However, for non-academic issue, non-local students can approach our Student Life Advisor of Non-local Student Services Team to seek for help and assistance.

The Non-local Student Services Team provides mainland and international students with a one-stop student-oriented support service throughout their studies at PolyU. We aim at providing professional, helpful, high-quality advice and service to our students, including:

  • Student Life Support
  • Personal Logistics
  • Accommodation Advising
  • International & Cultural Programs
  • Study Tours
  • Social Activities
  • Personal Development
  • Community Exploration



Add: ST302, Ng Wing Hong Building,
The Hong Kong Polytechnic University,
Hung Hom, Kowloon, Hong Kong
Tel: (852) 3400 2608
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.




Counselling Services

PolyU provides professional counselling services to our students. Our counsellors are professionally trained and are willing to listen to your concerns, show understanding, provide support and explore ways for achieving changes that you would like to make.

The service is free and all information will be kept confidential.

For more information please visit:

Opening Hours

8:45 a.m. – 5:15 p.m. (Monday – Friday)
9:00 a.m. – 12:00 noon (Saturday)

If necessary, our counsellors can arrange
appointments outside office hours upon request.





Career Planning

We encourage all PolyU students to plan their career early so as to make full use of their time, both during the semester and at the semester break. On top of conceptual learning, experiential learning is also treasured in this University.

The Government of the Hong Kong Special Administrative Region has implemented a set of new immigration measures relaxing certain restrictions in respect of internship, part-time on campus employment and summer job for non-local students with effective from May 19, 2008. Eligible students will be notified of the relaxation individually by a "No Objection Letter" (NOL) upon approval of entry/extension of stay applications. You may also wish to refer to the Immigration Department Official Website for policy details. For those who are planning for full-time employment after graduation, it will be useful to check out the requirements listed in the Guidebook issued by the Immigration Department.

Besides, Office of Careers and Placement Services (CAPS) of PolyU offers comprehensive career and placement services to students and graduates of PolyU, including, CareerNet for Career Information, Mainland Internship Programme, Work-Integrated Education (WIE) , Career Education and Training, Career Guidance and Advice and Graduate Employment Opportunities. For more information, please visit:





Financial Assistance

Non-local students are not eligible to apply for financial assistance from both the Government of the Hong Kong Special Administrative Region and PolyU. Applicants should thus ensure that they have sufficient funds before embarking on studies at PolyU.


Centre STARS (Student Advancement and Resources)
QT308, 3/F, Core T, The Hong Kong Polytechnic University


3400 3734


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Special Needs

Services for Disabled Students
PolyU provides students with disabilities equal access to higher education through academic support, technology and advocacy. Thus, we provide a wide range of services and facilities for students with disability. The Centre STARS has been delegated the responsibility of monitoring and co-ordinating these services.

Once admitted, students with disability are advised to contact the Centre STARS (2766 6800) or their academic departments to discuss their needs so that tailor-made services can be arranged.  For more information about our tailor-made services, please click here.

General Enquiries or to declare your disability

Centre STARS: QT308
Tel: 2766 6800
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.





PolyU is a campus embraces diversity and is committed to offering various opportunities to our students for pursuing a successful learning experience. For the benefit of our students who come from different cultures and backgrounds with different interests, perspectives and abilities, the diverse programmes provided by us aims at nurturing personal growth and all-round development, building communities with global sense and enriching educational experience of internationalisation.

Development Programmes
Centre STARS offers a comprehensive range of developmental programmes and activities for the holistic development of students. Pick your favourites here!

Culture Promotion and Events Office
The Culture Promotion Committee of PolyU has presented a great number and variety of arts and cultural programmes every year since then with the aim of broadening both students' and staff members' artistic and cultural horizons. The programmes also provide opportunities for students and staff to get together outside class. For more information, please visit here.

Student Groups
We have varies student groups that offer a wide range of opportunities to promote mutual respect and appreciation of differences, thus achieving a true sense of inclusive community.  For more information, please visit here.

Sexual Harassment
The Hong Kong Polytechnic University is committed to equal opportunity in academic pursuit and employment and to eliminating any form of discrimination against all staff, students, and other persons who have dealings with the University. Sexual harassment, being a form of discrimination, is prohibited and is unacceptable at all levelsin theUniversity community. Sexual harassment is prohibited by University policy and university faculty, staff, or students are liable to University discipline if found guilty of sexual harassment. For more information, please visit here.

Gender Discrimination
PolyU is aims at building a campus with no gender discrimination. Every student have the right to SAY NO to any activities that may sound like unwelcome and offensive or create a sexually intimidating environment. You can find our staff for help if needed.





The Hong Kong Polytechnic University is committed to providing a safe, healthy and environmentally sustainable campus for every student, faculty and staff member.

What can I do?
In the case of sudden illness or injury, accident, crime, fire or other emergency on campus that requires immediate assistance, you are encouraged to report the situation promptly either by telephone or emergency phone or in person to the 24-hour manned Campus Security Control Centre located at P111.

  • call 2766 7999 (emergency hotline) or 2766 7666 (24 hours); or
  • call the Hong Kong city-wide emergency phone number 999 and then inform the Campus Security Control Centre immediately after.
*Emergency Telephones are installed throughout the campus and directly linked to the Campus Security Control Centre.

When you make the call,

  • give your name, location and phone number;
  • describe what happened;
  • do not hang up until asked to do so; and
  • follow any advice that the Security Control Centre or the 999 Center may have for you.


Click here for more details.




For All Students, PolyU has prepared a basic Group Personal Accident Insurance for students to provide protection for illness, accidents and travel when joining PolyU activities. Students are strongly encouraged to arrange themselves for appropriate insurance scheme (e.g. insurance coverage against illnesses, accidents and public liability) for better protection.

The Group Personal Accident insurance (GPA) policy covering students taking on internship within or outside Hong Kong, and you should note the following -

  • To ensure your internship falls into the protection in relation to WIE, you should have your internship endorsed by your department and have related information passed to CAPS (by you or your department) before commencement of the internship. Related information will then be sent to insurance company.
  • You are encouraged to find out more about GPA provided by PolyU and arrange additional insurance coverage if you consider the protection offered through the GPA not sufficient.
  • If you are taking up an internship outside Hong Kong, you are strongly encouraged to purchase travel insurance for additional coverage.

If you have further enquiry about GPA, please contact our staff at Finance Office