Appendix A ITS Services Structure

Appendix B PolyU Acceptable Use Policy (AUP) for IT Facilities and Services

Appendix C PolyU Computer Systems Security Policy

Appendix D Computer Hardware and Software Configuration in the Student Computer Centre

Appendix E Rules for Student Computer Centre Users

Appendix F Student Computer Centre Class Booking Policy

Appendix G Campus Network Infrastructure Diagram

Appendix H IT Standards and Levels of Support Service Provided by ITS and ITS Performance Pledges

Appendix I List of ITS Representatives to Departments

Appendix J Summary of PC Software Licence Arrangements

Appendix K Procedures and Regulations for the Loan of Software