The Hong Kong Polytechnic University Student Residence
 
FAQ
¡@ ¡@ How to keep the information in my computer safe?

While most users would agree that the loss of information stored on their personal computers would be catastrophic, few have taken serious measures to keep such information secure and private.

Safeguarding the information on your computer, in fact, does not require much technical and expert knowledge. By following some basic principles, you, as a general user, can also go a long way to help protect the information resources on your PC and everybody else's.

The followings are 10 useful tips to help you get started with PC security:

1 Place your PC at a secure place. IT equipment should not be placed in areas where it is susceptible to physical damages such as power failure, vibration, unauthorized access etc.
2 Adopt a not-easy-to-guess password. Password together with the username gives you access to computing resources on a PC. Hence username with a 'not-easy-to-guess' password is the baseline for protecting a PC.
3 Protect file sharing with proper access control. If file sharing is enabled on your PC, you need to protect it from unauthorized attacks. It is recommended that the default 'Simple File Sharing and Print' and 'Auto Search for Network Folders and Printers' should be disabled. How to Sharing of disk and folder should be protected by using 'access control lists (ACLs)' to specify which users are granted access right.
4 Do not open unknown e-mail attachments and avoid sending attachments with executable codes. A general good practice is not to open any unknown e-mail attachments. Avoid sending messages with attachments that contain executable codes, like Word documents with macros, EXE files and ZIPPED files. Use Rich Text Format (RTF) which has much less risk of carrying virus for attachments.
5 Backup your important files and data. It is important to make regular backups of important files and data in order to recover from computer catastrophes. It is also advisable to keep an emergency boot disk which must be created before a security incident has happened.
6 Protect your PC against viruses. Anti-virus software must be installed and updated regularly, and anti-virus scans applied regularly and very frequently. Before installation of any software, be sure to check it with virus scanning programmes and do not install or execute programmes from untrusted sources. Implement security patches recommended by vendors as soon as appropriate and report any virus problems to the ITS Help Centre as soon as detected.
7 Do not open unknown programmes. You are advised not to open any unknown programmes unless they are distributed by a trusted party. Also, do not distribute programmes of unknown origins.
8 Disable the 'auto complete' feature for password. Web browser may offer an 'auto complete' feature for users to save previous entries, including passwords. Disable the 'auto complete' feature for password in the web browser to prevent the saved information from being exploited. How to
9 Use validly licensed software. Only validly licensed software should be used on personal computers. Illegal software may contain malicious codes, viruses and backdoor programmes that may damage a PC.
10 Ensure removal of information before disposal of storage media and PC.  All information, especially confidential data, must be removed in such a way that render them unreadable and non-reconstructable in part or in whole before the media in which they reside are to be reused. 

All staff and student users please do your part to protect the information resources on your computers. In addition to security tips on personal computer, guidelines on other areas of IT security, including campus network and Internet, operating system, application system, physical as well as backup and recovery, are also readily available to you in the formulated by ITS.

You are urged to familiarize yourselves with the Departmental IT Security Guidelines and observe the recommendations and good practices outlined in the document to help safeguard the overall IT environment at PolyU.

Whether you are an ordinary user or the department's IT administrator, you are welcome to contact the ITS Help Centre at 2766 5900 or our Mr PF Chan at 2766 5917 if you need assistance and advice in handling any IT security-related issues.


(Source from ITS)

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