The web site address (URL) of new WebCT Campus Edition Version 4.1 server can be access from http://webct.polyu.edu.hk

Click to select WebCT 4.1 CE server (for academic year 2009/10)

Access to WebCT subject web sites via University Portal myPolyU:

Login the University Portal at https://my.polyu.edu.hk
Select myCourse from the left menu
Select WebCT

Login

1) How to login WebCT server for e-Learning services?

(a) Use your web browser (Netscape or Internet Explorer) to access the WebCT 4.1 CE server via http://webct.polyu.edu.hk

(b) Click the hyperlink:

Log in to myWebCT

(c) At the WebCT ID: type in your NetID
     At the Password : type in your NetPassword

Please visit the web page here for details information about NetID and NetPassword, and the procedure to activate student account for new PolyU students.

2) I am unable to login WebCT server, what should I do?

Please follow the steps listed below to solve the problem:

(a) For new PolyU students, you will need to activate your NetID before you could login the WebCT server. Activation can be done online at : http://www.polyu.edu.hk/its/netid_mgt/stud_netid The account will be effective for login WebCT server after one working day.

(b) Make sure you have select the WebCT 4.1 CE server (for academic year 2009/10) from the http://webct.polyu.edu.hk

(c) After you click the hyperlink:

Log in to myWebCT

make sure you input the correct WebCT ID and Password. Please visit the webpage here for details informations about NetID and Netpassword. Normally the last character of your WebCT ID is in lower case letter.

(i) If you had changed your Password before you login WebCT, please note that the new Password will be effective after one working day. Both WebCT ID and Password are case sensitive, please follow the order of the new password chosen by you.

(ii) If you do not have a Student ID Number issued by PolyU then you must contact your lecturer for permission to use a guest created for the WebCT course.

MyWebCT course

1) I have successfully login WebCT server but several registered
subjects are not displayed on screen of myWebCT, what should I do?

All students will have their user accounts on respective WebCT course provided that they have officially registered for those subjects and their lecturers are using WebCT for teaching.

If you have any problems regarding your student account, please check your subject registration record at:
http://www.polyu.edu.hk/student

Students who have not yet completed the official registration procedures may ask for permission from their lecturers to use the guest accounts for logging into the WebCT course for e-Learning activities. The WebCT ID and Password of guest accounts are kept by respective subject lecturers or departmental General Office.

2) What should I do if the error message "Page not found" or
"File not found" is displayed on screen when I am accessing the
content of a WebCT course?

You should inform the corresponding subject lecturer to fix the "broken links".

3) Can I change my Password on WebCT server?

You may change your Password at:

https://www29.polyu.edu.hk/itnetid_manage/forget/forget_netid.jsp

You need to use your original NetID and NetPassword to login this page before making changes. The new NetPassword will be effective after one working day.

If you even forget your original Netpassword, please call ITS Helpdesk 2766-5900 for assistance.

Please note that WebCT NetPassword is automatically synchronized with password for other IT services such as campus email, dialup services and Student Portal etc.

4) How to find the "WebCT Course ID" before I report a problem
about a WebCT course?

A WebCT Course ID is an important information when you make enquiry. After you login to myWebCT, the Course ID is listed indside the bracket before the title of each course

5) I have already dropped a subject, however, the corresponding WebCT
course still appear on myWebCT page. How can I remove the WebCT course?

There is a "Remove Course" function available. The "Remove Course" link is located on the myWebCT page at the bottom of the course list and above the Bookmarks. Click the link to enter the page of "Remove Course". Select the checkbox of course(s) that you have already dropped then click [Go] button.

E-Mail in WebCT

1) How to download the attachment of an email on WebCT server
to my PC?

While the email is displayed on screen, you may click the attachment icon to select the file you wish to download and then click the download button.

2) Can I use email function of WebCT server for sending email to
people not in my class?

No, you can only send email to the subject lecturer(s), teaching assistant and your classmates. Please use Campus Email of PolyU for sending to other people.

Logout

1) How to logout from WebCT server?

It is critical that you logout & close all browser windows after using WebCT. Otherwise, someone might be able to access your account. To logout, you can click the "logout" link at the top right corner of the myWebCT page or Homepage of a course.

In myWebCT page:

In the Course page:

Internet Browser

1) Which Internet browser should I use for WebCT e-Learning services?
Do I need to install any software or plug-in?

It is recommended that you use Internet Explorer 5.5 (SP2) and 6.0 or Netscape 6.2.x, 7.0 and 7.1

Please visit the web page "Brower Tune-up" at the WebCT.com web site for details information.

Additionally, please note that the Internet browser (Internet Explorer or Netscape Communicator) you use with WebCT is required to "enable Java" and "set the cache to reload every time", you may find the configuration instructions from the above link. If you are using a Chinese version browser, you may download the instruction here that with Chinese terms.

 

Files

1) What is the file naming convention use in WebCT?

It is recommended that the filename used in WebCT has to be in web standards. Use letters ([a..z][A..Z]), numbers ([0..9]). No space should be contained in the file name, instead of space please use underscore "_" eg. Module_1.doc

For the length of the filenames, it is a good practice to keep it less than 64 characters which is more readable in the File Manager and the file list boxes.