April 2011


Forthcoming University IT/IS Initiatives
University’s Learning Management System (LMS) Transition Project
PolyU URL Policy
PolyU Electronic Mail Policy
Student Helpers Wanted!
May Staff IT Training Programmes

“PolyU Information Security Week” Coming Up in the 3rd Week of May 2011


Collaboration is the key to success of an information security programme. It is impossible for ITS to work alone to secure all the information at PolyU. Everyone in the University plays a significant role in information security. In this connection, the University is going to organize a PolyU Information Security Week in the 3rd week of May 2011 to promote information security awareness to our staff and students.

The PolyU Information Security Week features a variety  of programmes for the University community to participate in a 2-day information security conference, security workshops for staff and students, information booths with help services, tips, games,  prizes, etc. Join us for whatever part interests you.


Information Security Workshops

To help our staff to build up their knowledge on information security management and information system security assessment, two information security workshops will be organized on 17 May 2011:




Workshop 1

2:00 pm – 3:30 pm

Information Security Management, Change Management & Information Management

Workshop 2

4:00 pm – 5:30 pm

Business Impact Analysis & Information System Self Assessment

Registration details will be sent to departments shortly.



Students are among the stakeholders in the information security programme.  We have lined up with RTHK Teen Power to organize a security awareness event for our students.

RTHK DJs will be on PolyU  campus during the Information Security week, to share with our students some best practices on using mobile phone and social networking securely.  

Registration details will be announced shortly. Stay tune to this exciting event!


Information Booth

The Security Week also features an information booth to be set up on campus. Visit the booth and  to ask about and get  help on  questions relating to information security, mobile devices, and to know more about  the University’s new services, the PolyU Cloud that we are building for our students and staff.


Joint Universities Information Security Conference

The 2nd Joint Universities Information Security Conference to be held on 19 & 20 May 2011 at the Jockey Club Auditorium will serve as the finale of the PolyU Information Security Week.

To broaden the exposure of  users on the latest trends in Information Security and to have the opportunity to  mingle with the industry's best and brightest, sponsored participation at  the Conference will be available to departments and offices.

Registration details have already been sent to departments via email. If you are supporting information security in your department/ office, don’t miss this valuable opportunity to meet with and benefit from the knowledge and experience of prominent information security experts from various sectors.


Prizes and Souvenirs

There will be  plenty of chances for you to win handsome prizes during the PolyU Information Security Week. Don’t miss 

  •   the ‘TEEN-TEEN SECURE’ session on 18 May 2011
  •   the security workshops on 17 May 2011

Visit our Information Booth on the podium and you will have chances to receive lucky draw prizes and souvenirs!

Stay tune for further announcement on the event.



Activate Your PolyU Connect Service Early for More Chances to Win an Xbox 360 Kinect Set


Activate Early = MORE CHANCES to Win an Xbox 360


Launched in mid April for all current students, PolyU Connect is a multi-service platform that integrates email with additional communication, collaboration and productivity services.  In addition to being a life-long email service, the PolyU Connect also provides a host of other services including web storage, web applications, free software download, etc.

All current students have been informed of their PolyU Connect account and initial password via their Campus E-mail account. To encourage usage of this new service which will replace the existing Campus E-mail System later this year, students who have activated their PolyU Connect account and forwarded their Campus E-mail account to the PolyU Connect account on or before 26 April will have a chance to win an Xbox 360 with Kinect.    


1st Lucky Winner

Click the Xbox 360 below to see if you are the first winner: 

You are not the one?  Don’t worry! The lucky draw doesn't end here!


4 More Sets of Xbox 360 on the Way

YES, we will be giving out more  Xbox 360 Kinect sets to our PolyU Connect users in the months to come till the end of August 2011! It means that the earlier you have activated your PolyU Connect service, the more chances you will have to win the Xbox 360.  


  • Log in to your PolyU Connect account and change the initial password to activate the service, AND;
  • Forward your Campus E-mail account to your PolyU Connect account.

The lucky draw results will be announced every month in 'Get Connected’ and the lucky winners will be individually notified via the PolyU Connect e-mail service.

Check out more information about the service at the PolyU Connect official website. For enquiries and feedback, please call the ITS Help Center Hotline at 2766 5900.



Forthcoming University IT / IS Initiatives


Users will be pleased to learn of a number of forthcoming University IT and e-Learning initiatives which have been presented and discussed at the recent April meeting of the  Information Services Steering Committee (ISSC), which is  a high level steering committee overseeing the University’s IS/IT development on a campus-wide strategic level.


  • University’s Learning Management System (LMS) transition – the introduction of Blackboard 9.1 as the centralized, officially supported LMS of the University to replace the current WebCT platform by August 2012
  • Provision of Life-long E-mail Service to PolyU Students and Alumni – the launching of a new multi-service platform that integrates e-mail with additional communication, collaboration and productivity services for students and alumni using Live@edu, a Microsoft based solution
  • Migration of Staff E-mail Messaging System – the migration of the current Staff GroupWise Messaging System to Microsoft Exchange using a hosted private cloud solution provided by Microsoft
  • PolyU Electronic Mail Policy – to define the standards of acceptable use of University e-mail facilities
  • PolyU URL Policy – to define the required and preferred structures of Universal Resource Locators (URL) of PolyU websites for adoption by departments
  • Pilot Web Development Service – the pilot provision of web development service by ITS to departments, especially those which do not have a departmental IT support team
  • PolyU Private Cloud Service – the launching of a server hosting platform in a virtual environment to enable departments to rent a 'virtual server' from ITS in order to make more effective use of servers, space and power resources, thus contributing towards a more environmentally friendly campus
  • Review and Upgrade of Academic Unix Serversthe review of the existing Academic Unix Cluster to determine the kind of centralized research and teaching compute services required at the University

  • Storage Strategy to define a storage strategy for the University to ensure that its  data are properly managed in terms of data classification, risk assessment, legal compliance requirements, data backup & protection, data sharing, encryption, etc.



University’s Learning Management System (LMS) Transition Project


The University has decided to adopt Blackboard (Bb) as its new Learning Management System (LMS) to replace the current WebCT platform. An 'LMS Transition@PolyU' project is being undertaken to manage the introduction of Blackboard  9.1 as the centralised, officially supported Learning Management System (LMS) for PolyU. Please find highlights of the transition and what it means for teaching and supporting colleagues from  Mr Peter Duffy – LMS Transition Project Manager.


We are moving…



Do you know? WebCT 4.1 will no longer be available from August 2012

The  'LMS Transition@PolyU’ will manage  the introduction of Blackboard  9.1 as the centralised, officially supported Learning Management System (LMS) for PolyU.

During the period of transition to the new system (February 2011 to August 2012), the project will coordinate the change management process across the University. This will include developing appropriate policies, processes, communication and marketing strategies, technical infrastructure and professional development (Online and Face-to-Face) for all staff and students.

'Transition’ means change… what does this mean for you?

Are you a Teacher?

  • Specific training, support and extensive online resources will be provided for you.

  • A call for 'Early Adopters' sent to all Heads of Department has just been announced to seek those willing to receive MORE support and use Bb early

  • An online 'Migration Registration' will be sent out soon to identify – what you currently teach using an LMS? And when you need support to migrate your course?

  • A Roadshow has been offered in each Faculty and School to provide a forum regarding the change. DATES are available online.

  • A Blended Learning Advisory Committee has been formed with representation from across the University to act as a sounding board regarding technology and teaching.


Are you a Support Staff?

  • Specific training, support and extensive online resources will be provided for you.

  • Training will be offered very soon to HELP you HELP the staff you usually support.

  • All support staff have been invited to be part of the ‘LMS Enablers’- Bb TECHNICAL Community of Practice.


Key Contacts

 Questions about the Project Management and Coordination of the transition….

Peter Duffy
– LMS Transition Project Manager
Tel 2766 6316
Email: etpeterd@inet.polyu.edu.hk

 Questions about the 'Pedagogical Vision’ for the LMS transition and Professional Development and Training

EDC Team Leaders:

Ian Brown                              
Tel 2766 6287                            
Email: etian@inet.polyu.edu.hk  

Jenny Evans
Tel: 2766 6318
 Email: etjeni03@inet.polyu.edu.hk

 Questions about Technical Issues and Support

ITS eLearning Technical Support Team 
Tel: 2766 4948                                             
Email: itbb@inet.polyu.edu.hk

David Chiu – ITS Team Leader
Tel: 2766 7840
Email: itdavid@inet.polyu.edu.hk


Key Resources

*NOTE – PolyU will be developing its own BB Online support site with extensive just-in-time resources customised to our learning and teaching context.



PolyU URL Policy


As Internet has become a major channel of communication and information dissemination, almost all departments/ offices at the University have setup their own websites. In order to ensure a consistent, predictable and user friendly experience for the University’s web pages, a PolyU URL Policy is in place to define the required and preferred structures of Universal Resource Locators (URLs) of PolyU websites.


The URL Policy is to be followed when setting up Departmental webpages.

Departmental web editors and other colleagues may contact the ITS Help Centre at Ext. 5900 for any enquiries regarding the URL Policy.



PolyU Electronic Mail Policy


The University’s e-mail facilities are provided to the PolyU community in support of their teaching, learning, research, administrative and communication needs. To define the standards of acceptable use of the University e-mail facilities, a PolyU Electronic Mail Policy has been drawn up. The Policy has been conveyed to Departmental Computer Liaison Officers for consultation and comments/suggestions have been incorporated as appropriate. The Policy has been presented to ISSC and is open for consultation.

The Policy covers the following areas regarding the use of the University e-mail facilities: 

  • access to e-mail
  • official University e-mail account
  • standards of acceptable use
  • use of e-mail for PolyU business
  • use of e-mail for personal use
  • preventing the spread of malicious software
  • e-mail backup
  • structure of e-mail
  • security, privacy, integrity & confidentiality
  • action in the event of a breach of the standards of acceptable use
  • legal consequences of misuse of e-mail facilities

Click here to view the PolyU Electronic Mail Policy.

You are most welcome to provide your feedback, comments and suggestions on the Policy to Mr Jonathan Cheng of ITS via e-mail at jonathan.cheng@polyu.edu.hk before 13 May 2011. The content of the Electronic Mail Policy will be regularly reviewed and updated as appropriate.


SCC Now in 24-hour Service – Visit Us Anytime


The 3/F of our Student Computer Centre (SCC) at the Li Ka Shing Tower is now providing 24-hour service till the end of the examination period on 23 May 2011 (Saturday).

Drop by anytime you need the SCC to do your assignment or for study.




Student Helpers Wanted!


Student helpers are now wanted at the ITS Help Centre at the Li Ka Shing Tower, to help answer staff and students' enquiries on the use of the University's IT facilities and services.

Applicants should have good IT knowledge as well as good command of Chinese and English. Fluency in Putonghua would be an advantage.

Successful applicants would receive basic on-the-job training and work for at most 18 hours a week, possibly at night until 10:30 pm.

Interested students please email your CV to Miss Veronica Yick of ITS at itvyick@inet.polyu.edu.hk



May Staff IT Training Programmes


Training Workshops

You may view the full list of workshops offered in May and make online enrolment via the Staff IT Training Workshop Enrolment System. You will be notified instantly of the enrolment results.


Online Courses

  May Online Courses


Access 2007: Level 1, 2, 3 & 4

  Access 2007: New Features


Acrobat 9.0 Pro: Level 1 & 2


Excel 2007: Level 1, 2, 3 & 4


Excel 2007: New Features

  Excel 2007: VBA


GroupWise 7.0 Level 1-1: Using GroupWise E-mail


GroupWise 7.0 Level 1-2: Organizing E-mails and Address Book in GroupWise

  GroupWise 7.0 Level 1-3: Using GroupWise Calendar and Resources
  GroupWise 7.0 Level 2-1: Exploring Advanced Mail and Message Features


GroupWise 7.0 Level 2-2: Exploring WebAccess, Rules and Access Rights


PowerPoint 2007: Level 1 & 2


PowerPoint 2007: New Features


Project 2007: Level 1 & 2


Publisher 2007


Security Awareness (Part 1): Protecting Information and Countering Social Engineering


Security Awareness (Part 2) : Maintaining Computer and File Security


Security Awareness (Part 3): Promoting E-mail Security and Proper Responses to Security Incidents


SharePoint Designer 2007: Level 1 & 2


What's New in Visio 2007


Windows Vista : New Features


Word 2007: Level 1, 2 & 3


Word 2007: New Features


Please click here for the detailed description of each course. To enrol, please complete and return the web-based proforma reply and you will be informed of the enrolment results in early May via e-mail.

Enquiries: 4566