May 2010


Administrative Computing Infrastructure Project for 3-3-4 Implementation
What’s New for WiFi Services – Wireless Access for External Conference Attendees and New SSID for Y5Zone Hotspots
Quick Tips to Enable ‘HanYu Pinyin’ to Input Chinese Characters
Campus-wide Deployment of NOD 32 Anti-virus Software
SPSS Software Licence Renewal for 2010/11
Student Computer Centre and Help Centre Service Hours

Joint Universities Information Security Conference Comes to Fruitful Close


After months of preparation and hard work, the Joint Universities Information Security Conference, organized by the Joint Universities Computer Centre (JUCC) of which PolyU is a member, has come to a fruitful close by bringing together prominent information security experts from various sectors to share their experience on a wide spectrum of topics.

With the theme of 'Information Security Challenge in Today's Higher Education Community', the Conference was held on 19-20 May 2010 on the PolyU campus. It has achieved great success with over 300 IT professionals from across the higher education community in Hong Kong and Macau participated in the various sessions of the Conference.

conference venue

The conference venue crowded with IT professionals from different institutions

The Conference was kicked-off by an opening address by Prof. Philip Chan, our Deputy President and Provost; and a keynote presentation by Mr Jeremy Godfrey, Chief Information Officer (CIO) of the HKSAR Government on the trends in information security management.

JUCC Steering Committee members

Officiating guests posing with the JUCC Steering Committee members at the Opening Ceremony


Prof. Philip Chan Mr Jeremy Godfrey

Prof. Philip Chan kicking-off the Conference

Mr Jeremy Godfrey delivering the keynote speech

The Conference featured a range of very useful and informative presentations on information security challenges in higher education community, data loss protection, security incident handling, security risks of Web 2.0, etc. by information security experts from the Hospital Authority, Hong Kong Police Force, Office of the Privacy Commissioner for Personal Data, Hong Kong Computer Emergency Response Team Coordination Centre, etc. as well as technology vendors.

Mr Gerrit Bahlman Mr Gerrit Bahman, Conference Chairman and Director of IT, PolyU

The 2-day Conference has successfully achieved its intended purposes of raising the awareness of the security challenges faced by the higher education sector and improving the capabilities of institutions to protect their information assets. In his closing address, Mr Gerrit Bahlman, Conference Chairman and the Director of IT of PolyU, conveyed his special thanks to all guest speakers for sharing their expert knowledge and valuable experience on information security, as well as to all parties who have supported the organization of the Conference to make it a success.

Our special thanks are also extended to all staff members who have participated in the event amid their busy schedule. We hope that you have all enjoyed and benefited from the Conference.

If you have missed the conference this time, don’t worry. A larger scale information security conference is now under planning and will be held in mid 2011. So watch out!

Network Storage, Personal Web Hosting and Internet Survey Services Just a Click Away


During the past few years, more and more services have been implemented and introduced as part of the Academic Unix Cluster Services, supplementing the traditional computing facility for the University’s learning and research activities. myStore, myWeb and mySurvey are some of the very useful services that can bring great convenience to your daily activities. Let’s check them out:


myStore – Store and Manage Your Files on the Internet

The ‘myStore’ service is a personal file storage service using Microsoft's Web Folder technology. It enables you to store and manage up to 5GB of files securely from anywhere on the Internet. All you need is an Internet-connected PC running IE 6 SP2 on Windows XP SP2 or IE 7 on Windows Vista SP1. Please click here for the User Guide.  


myWeb – Publish Personal Homepage Anywhere

The ‘myWeb’ service allows you to publish or upload your personal homepages directly on the Internet while in the office, at home or overseas. It gives you the ability to store and manage web pages up to 2GB in a secure way anywhere. Again, all you need is an Internet-connected PC running IE 6 SP2 on Windows XP SP2 or IE 7 on Windows Vista SP1. Please click here for the User Guide.


mySurvey – Conduct Web-based Survey Quick and Easy

The 'mySurvey' service is an easy-to-use web survey system which allows you to create and conduct Internet-based surveys conveniently without programming efforts. All you need is to provide the basic information of the survey and enter the survey questions and the response choices. The web-based survey is then ready for use. Please click here for the User Guide.

To access these services:

  • Click on the myStore/myWeb’ channel on the University Portal main page (
  • Login with your NetID / NetPassword
  • At the Academic Unix Cluster Service main page, select the service you want to use under ‘Services’

Just call our Help Centre hotline at 2766 5900 if you have any questions on using the services.



Administrative Computing Infrastructure Project for 3-3-4 Implementation


Upon the delivery of equipment for phrase 1 of the Administrative Computing Infrastructure (ACI) project in end April, the HP hardware implementation team and our ACI project team have been working in full swing to install and implement the DEV/UAT (hardware development and user acceptance test) platforms during the past few weeks.

The implementation of the DEV/UAT hardware platforms has now been completed, achieving the target of having these 2 platforms ready by mid May. The DEV/UAT hardware platforms include two Database Servers, SAN Disks, Backup Servers, File Upload Servers, Web/App Servers, etc. The hardware platforms have been handed over to our Application Development Team for the setting up of the DEV/UAT environments for application systems.

In the coming two to three months, we will concentrate on installing /implementing the PROD (hardware production) platform which is targeted for completion by early September this year.  

In addition, the Oracle DBMS license migration project has also been completed.

For the Middle-tier Web/Application Server implementation, the installation of WebSphere in the DEV/UAT platforms has been completed and it is now under testing. The next phase is to implement the PROD platform for pilot run by early September.


What’s New for WiFi Services – Wireless Access for External Conference Attendees and New SSID for Y5Zone Hotspots


Wireless Access for External Conference Attendees


Here at PolyU, conferences/ seminars are held frequently by different departments/ offices with both internal and external participants. While internal attendees could stay connected at the event venue using PolyU’s WiFi services, what about those external attendees?  

In response to the feedback of conference/seminar organizers, ITS will be launching a new service to provide wireless access to external participants of academic or other non-profit making conference/seminar organized by PolyU.

At the request of the organizing department, ITS will setup a designated conference SSID (Service Set Identifier) at the event venue. For security reasons, a common username and password pair for accessing the WiFi service will be generated for shared use by the external conference/seminar attendees during the event period.

Detailed arrangements of the service are being finalized. In the meantime, please feel free to contact Mr SK Hau at Ext. 5915 if you wish to know more about the service.  

New SSID for Y5Zone Hotspots

While off-campus, PolyU users can enjoy free WiFi services at thousands of PCCW and Y5Zone hotspots around Hong Kong including shopping malls, restaurants, fast food chains, coffee shops, convenience stores, MTR stations, telephone kiosks, etc.

Starting from 1 July 2010, the SSID for wireless connection at the Y5Zone hotspots will be changed from ‘PolyUWLAN’ to ‘Universities via Y5Zone’. Users will need to re-configure your devices by following the procedures here to continue accessing the Y5Zone service. The SSID for PCCW hotspots will remain unchanged.



Quick Tips to Enable ‘HanYu Pinyin’ to Input Chinese Characters




Having problems inputting traditional Chinese characters?

‘HanYu Pinyin’ (漢語拼音) is commonly-used for inputting traditional Chinese characters. However, some users have reported that they don’t know how to enable ‘HanYu Pinyin’ in Windows. Here are the simple steps to do so in Windows Vista / 7:

1 Click on the Windows icon at the lower left hand corner.  At Start Search, type regional and language options and then press <Enter>  
2 In the Regional and Language Options page, select the Keyboards and Languages tab and click on Change keyboards …  
3 In Installed services, scroll to CH Chinese (Traditional, Taiwan) --> Keyboard and select Chinese (Traditional) – New Phonetic and click on Properties …  
4 In Microsoft Office New Phonetic IME 2007 Settings page, select the Keyboard tab and then HanYu Pinyin at the keyboard layout pull down menu  
5 Click OK to save the setting  

‘HanYu Pinyin’ will then be used as the default keyboard layout for inputting Chinese characters. Try this out!



Campus-wide Deployment of NOD 32 Anti-virus Software



As the current anti-virus software license for staff will soon expire in August, ITS has conducted an evaluation exercise on a list of popular anti-virus software available in the market.

After thorough testing and comparison on the detection power, signature update speed, ease of use, pricing, support, etc. of the various products, NOD 32 has been selected for deployment on all University PCs for the coming 3 years.

Arrangements to avail the NOD 32 to departments and staff are underway. In the mean time, if your department would like to have an early test of the software, do give us a call at 2766 5900.



SPSS Software Licence Renewal for 2010/11



A number of departments have acquired licences for the SPSS statistical software. According to the licence agreement, all SPSS licences will expire on 31 May each year and are subject to renewal at the anniversary date.

For departments which would like to continue using the SPSS software in 2010/11, please proceed with the licence renewal procedures as soon as possible by completing and returning the web-based SPSS Licence Requisition Form accessible under the 'Software Licence' section of the ITS website. The licence price list for 2010/11 can be found here.

An invoice will be issued by ITS and sent to the requestor in due course for endorsement by the Head of Department; and the licence fee will be charged against the departmental general expenses account (please specify on the Form if otherwise) in the 2010/11 financial year.  

Upon completion of the licence renewal procedures, the new licence code for 2010/11 will be sent to the Departmental CLOs for distribution to the concerned colleagues as appropriate.

For any enquiries regarding the licence renewal arrangements, please contact the ITS General Office at Ext. 2413.



June Staff IT Training Programmes


Training Workshops


You may view the full list of workshops offered in June and make online enrolment via the Staff IT Training Workshop Enrolment System. You will be notified instantly of the enrolment results.

Online Courses

 June Online Courses


Access 2007: Level 1, 2, 3 & 4


Access 2007: New Features


Acrobat 9.0 Pro: Level 1  & 2


Excel 2007: Level 1, 2, 3 & 4


Excel 2007: New Features


Excel 2007: VBA


GroupWise 7.0 Level 1-1: Using GroupWise E-mail


GroupWise 7.0 Level 1-2: Organizing E-mails and Address Book in GroupWise


GroupWise 7.0 Level 1-3: Using GroupWise Calendar and Resources


GroupWise 7.0 Level 2-1: Exploring Advanced Mail and Message Features


GroupWise 7.0 Level 2-2: Exploring WebAccess, Rules and Access Rights


PowerPoint 2007: Level 1 & 2


PowerPoint 2007: New Features


Project 2007: Level 1 & 2


Publisher 2007


Security Awareness (Part 1): Protecting Information and Countering Social Engineering


Security Awareness (Part 2) : Maintaining Computer and File Security


Security Awareness (Part 3): Promoting E-mail Security and Proper Responses to Security Incidents


SharePoint Designer 2007: Level 1  & 2

What's New in Visio 2007


Windows Vista: New Features


Word 2007: Level 1, 2 & 3


Word 2007: New Features

Please click here for the detailed description of each course. To enrol, please complete and return the web-based proforma reply and you will be informed of the enrolment results in early June via e-mail.

Ext Enquiries: 4566

Student Computer Centre and Help Centre Service Hours


Following the end of the examination period during which the usage demand of the Student Computer Centre (SCC) reached its peak, the service hours of the SCC at the Li Ka Shing Tower have resumed normal starting 15 May 2010. Students are welcome to visit the SCC during the following hours:




Monday – Friday

08:30 - 23:30

08:30 - 23:30


09:00 - 23:30

09:00 - 23:30

Sunday and Public Holidays

09:00 - 23:30


In addition, the service hours of our Help Centre at Room M201 of the LKST will also be changed as below until 6 June 2010 before the start of the Summer Term:

Monday – Friday

08:30 – 18:30


09:00 – 12:00

Sunday and Public Holidays